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Rochester Institute of Technology

Business Communication

via edX

4.473 ratings at edX

Overview

Learn how to effectively communicate and build professional relationships through face-to-face, written, and non-verbal communication.

What you'll learn

  • How to critically evaluate your role in workplace interactions
  • How to employ strategies for active listening
  • How to ask questions that move conversations forward
  • How to communicate ideas clearly and succinctly
  • How to assess needs of clients and colleagues
  • Best practices for face-to-face and remote communication

Skills you'll practise

Business WritingBusiness CommunicationActive ListeningBusiness SuccessLeadershipCommunicationNon-Verbal CommunicationTarget Audience

Advantages and disadvantages

Advantages

  • University courses you can audit for free, with lectures, readings and practice quizzes.
  • A verified certificate from the university if you pay for it.
  • Self-paced: start any time.

Disadvantages

  • Graded assignments and the certificate need the paid track.
  • Audit access can expire a few weeks after the course ends.
  • Learning is free, but the certificate costs money.
  • Some parts (graded work, certificate) are paid.

Some points apply to every course of this kind; see how we rank.

Free to audit

  • Free: Choose "Audit this course" when you enrol: lectures, readings and practice are free.
  • Paid: Graded assignments and the verified certificate (Certificate $199). Audit access may end after the course closes.

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