Harvard University · edX
Exercising Leadership: Foundational Principles
4.71,590 ratingsMobilize people to tackle tough problems and build the capacity to thrive through the dangers of change
Improve your reliability with modern operations practices: Incident response
Overview
Learn the incident response fundamentals necessary to help you sustainably achieve the appropriate level of reliability in your systems, services, and products.
Syllabus 8
- Introduction 5 minutes
- Importance of incident response 5 minutes
- Characteristics and lifecycle of an incident 5 minutes
- Foundations of incident response 5 minutes
- Incident tracking 5 minutes
- Communication and collaboration 5 minutes
- Remediation 5 minutes
- Summary 5 minutes
Skills you'll practise
Advantages and disadvantages
Advantages
- Free, official and kept up to date by Microsoft.
- Free sandbox environments for many Azure exercises, no credit card needed.
- Counts toward Microsoft certification exams (AZ-900, AI-900, PL-300…).
- From Microsoft, a well-regarded name.
- Free digital badge you can add to LinkedIn.
- Completely free.
- Self-paced: start any time.
- A clear syllabus (8 parts) you can see before you start.
Disadvantages
- Mostly reading, not video.
- Focused on Microsoft products.
- Short (35 minutes): an overview, not deep coverage.
Some points apply to every course of this kind; see how we rank.
Free, with a free credential
- Free: Sign in with any Microsoft account.
- Badge: Finish it to earn a free badge on your Microsoft Learn profile.
Microsoft is in Tier 2: excellent universities and the companies that build the technology of our institution ranking (86/100).
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