The Microsoft 365 and Agent Administration Professional Certificate is designed for IT support specialists, helpdesk technicians, and junior systems administrators looking to transition into or expand their Microsoft 365 tenant administration responsibilities. You are likely comfortable with web-based dashboards and have a foundational grasp of cloud services, but you are ready to move beyond basic support and gain the technical proficiency required to manage enterprise-grade Microsoft 365 environments. It focuses on practical workflows rather than abstract theory, utilizing key environments like the M365, Exchange, and Power Platform admin centers, alongside Entra ID and Microsoft Purview. This program is built around real-world administrative tasks. By the end of this program, you will gain the expertise to configure core services, enforce robust security policies, manage data governance, and oversee the deployment of Copilot and Power Platform agents. You will graduate with the hands-on experience and professional portfolio evidence needed to support M365 environments with confidence, preparing you to move from helpdesk into junior M365 admin and identity/security roles. Concepts within this program align to the Microsoft AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals exam.
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Microsoft is in Tier 2: excellent universities and the companies that build the technology of our institution ranking (86/100).
-Learn more and enroll in the program: https://online.stanford.edu/programs/generative-ai-technology-business-and-society-program Recent advancements in generative AI are reshaping industries, pushing technological boundaries, and revolutionizing creative processes. In this fast-changing landscape…
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