technifyed

IESE Business School via Coursera

Operations Management

4.752 ratings at Coursera

Overview

Tailored for operational and administrative professionals with a foundational understanding of process management and decision-making in business environments, this course invites you to discover the point where business dreams become operational. It explores how key operational decisions are linked to organizational strategy, teaches you to identify and design critical processes, and helps you master the management of flows, service times, and inventories to turn operations into tangible results. By the end of the course, participants will be able to connect everyday operational tasks to the organization’s goals, ensuring efficient workflows and tangible improvements in day-to-day activities.

Syllabus 4

  1. Introduction to Operations Management 2 hours

    Welcome to the introductory operations module! In this module, we will discover aspects of how operations work, what are the key decisions to be made and how they relate to the organization's strategy. By the end of the course, participants will be able to apply a framework for operations managemen…

  2. Process Analysis 1 hour

    This module will allow you to identify the critical processes of a company, understand which activities add value, and decide the right sizing of the resources needed to operate.

  3. Flow and Queue Management 3 hours

    In this module, you will understand how capacity, demand patterns and, above all, the priority we give products and customers affect times.

  4. Inventory Management 1.5 hours

    In this module, you will learn what inventories are, as well as some of the key aspects involved in managing them efficiently.

Advantages and disadvantages

Advantages

  • Structured courses with graded quizzes, assignments and deadlines you can reset.
  • A shareable certificate from the university or company when you pay.
  • Financial aid is often approved for students in India (apply 15 days before you need it).
  • Rated 4.7 out of 5 by 52 learners.
  • Self-paced: start any time.
  • A clear syllabus (4 parts) you can see before you start.

Disadvantages

  • Paid after a 7-day free trial (Coursera Plus or per course).
  • Some courses can be audited for free, but graded work and certificates need payment.

Some points apply to every course of this kind; see how we rank.

This course is paid. Here is how to take it for free

  • Free trials: You can start a 7-day free trial for many individual courses, Specializations, or a Coursera Plus subscription to test full course features. Cancel before the seventh day if you do not want to be charged.
  • Financial aid: If you cannot afford the fee for a certificate, you can apply for financial aid through the link on the course home page by filling out an application about your background and goals.

Taught by

  • Anna Saez de Tejada CuencaAssistant Professor, Operaciones, Información y Tecnología
  • Philip MoscosoProfesor, Operaciones, Información y Tecnología
  • Eduard Calvo PageProfesor, Operaciones, Información y Tecnología
  • Alejandro Serrano

IESE Business School is in Tier 3: good universities, respected companies, nonprofits and well-known teachers of our institution ranking (80/100).

Similar courses

Compare these

Massachusetts Institute of Technology · YouTube

MIT 6.01SC Introduction to EECS I

Instructor: Dennis Freeman, Kendra Pugh This course provides an integrated introduction to electrical engineering and computer science, including modern software engineering, linear systems analysis, electronic circuits, and decision-making. The lecture videos provide an overview of each topic, whi…

Free video27 videos, 17 hours

Stanford University · YouTube

CS329A Self-Improving AI Agents

This playlist contains video recordings of Stanford's graduate-level CS329A course. It covers the latest techniques and applications of AI agents that can continuously improve themselves through interaction with themselves and the environment. The lecture recordings start with self-improvement tech…

Free video9 videos, 11 hours

Harvard University · YouTube

Large Language Models and The End of Programming - CS50 Tech Talk with Dr. Matt Welsh

The field of Computer Science is headed for a major upheaval with the rise of large AI models, such as ChatGPT, that are capable of performing general-purpose reasoning and problem solving. We are headed for a future in which it will no longer be necessary to write computer programs. Rather, I beli…

Free video1 hour

Harvard University · edX

Justice

4.8354 ratings

This introduction to moral and political philosophy is one of the most popular courses taught at Harvard College.

Free to audit

Massachusetts Institute of Technology · YouTube

MIT 14.01SC Principles of Microeconomics

Instructor: Jon Gruber, 14.01 students View the complete course: http://ocw.mit.edu/14-01SCF10 This course includes a full set of lecture videos and a selection of problem solving videos. In the lecture videos, Professor Jonathan Gruber covers the principles of microeconomics conceptually, mathemat…

Free video38 videos, 23 hours

Yale University · YouTube

Fundamentals of Physics with Ramamurti Shankar

This course provides a thorough introduction to the principles and methods of physics for students who have good preparation in physics and mathematics. Emphasis is placed on problem solving and quantitative reasoning. This course covers Newtonian mechanics, special relativity, gravitation, thermod…

Free video24 videos, 29 hours

Enter your email and the official page opens. Phone is optional.