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The Golden Rule: Building Respect within the Workplace

Overview

Disrespect at work is more common than most people realize — and more costly than most organizations want to admit. Research from HR Acuity found that more than half of employees have witnessed or experienced bullying, harassment, or discrimination at work. McKinsey's decade-long research shows that organizations that actively cultivate respect and diversity consistently outperform those that do not.

This course gives you the practical skills to change that dynamic — in yourself, in your team, and in your organization.

Dr. Don Gilman draws on more than 30 years of organizational consulting and leadership development to guide you through six core capability areas: defining and recognizing disrespectful behavior; identifying and interrupting unconscious bias; navigating workplace power dynamics; managing strong emotions under pressure; intervening as an empowered bystander; and building the daily habits that make genuine respect and diversity sustainable.

Each module combines video instruction with AI-powered practice activities so you do not just read about these skills — you practice them in realistic workplace scenarios.

By the end of this course, you will have the vocabulary, the frameworks, and the specific tools to make your workplace more respectful, more inclusive, and more effective.

Syllabus 6

  1. The Power of Respect 1 hour

    Disrespect at work is more common and more costly than most people realize, and much of it goes unaddressed because people can't agree on what it even looks like. In this module, you'll sharpen your ability to define respect and its opposite, recognize legally significant categories of discriminati…

  2. Unconscious Bias 1 hour

    Your brain shortcuts information constantly, and some of those shortcuts quietly shape decisions about who gets hired, promoted, and heard. In this module, you'll examine how unconscious bias forms and operates in your own mind, trace its effects across real workplace decisions, and apply two concr…

  3. Workplace Dynamics 1 hour

    Power shapes every interaction at work, including who speaks, who gets heard, and who gets overlooked, but the forces driving that dynamic are rarely as visible as the org chart suggests. In this module, you'll examine how positional and personal power operate differently, identify the motivations…

  4. Managing Emotions 55 minutes

    Strong emotions are a normal part of workplace life, but unmanaged they can set back months of progress in a single meeting. In this module, you'll develop the skills to identify the warning signs of your own strong emotions before they surface in harmful ways, recognize the five most disruptive em…

  5. Empowering the Bystander 1 hour

    Most workplace disrespect has witnesses. What it often lacks is someone willing to act, and in this module, you'll examine what stops bystanders from intervening, learn the four conditions that signal it's time to step in, choose between four practical intervention techniques, and build a verbal re…

  6. Fostering Respect 1.5 hours

    Knowing what respect looks like is not the same as consistently showing it. In this module, you'll move from understanding to habit by applying eight daily actions that build a respectful workplace from the inside out and working through a four-step framework for creating and sustaining the kind of…

Advantages and disadvantages

Advantages

  • Structured courses with graded quizzes, assignments and deadlines you can reset.
  • A shareable certificate from the university or company when you pay.
  • Financial aid is often approved for students in India (apply 15 days before you need it).
  • Self-paced: start any time.
  • A clear syllabus (6 parts) you can see before you start.

Disadvantages

  • Paid after a 7-day free trial (Coursera Plus or per course).
  • Some courses can be audited for free, but graded work and certificates need payment.

Some points apply to every course of this kind; see how we rank.

This course is paid. Here is how to take it for free

  • Free trials: You can start a 7-day free trial for many individual courses, Specializations, or a Coursera Plus subscription to test full course features. Cancel before the seventh day if you do not want to be charged.
  • Financial aid: If you cannot afford the fee for a certificate, you can apply for financial aid through the link on the course home page by filling out an application about your background and goals.

Taught by

  • Madecraft

Madecraft is in Tier 4: commercial training companies and platform-made courses of our institution ranking (52/100).

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