Alison
Intermediate Customer Service and Retention Management
3.4146 ratingsThe "Intermediate Customer Service and Retention Management" course delves deep into customer service principles and retention strategies. You will explore psychological aspects of customer satisfaction, develop advanced communication techniques, and learn to analyze key retention metrics. Practica…
- Alison
- 4 hours
- Self-paced
- Free course
- Paid certificate
- Intermediate



















