Dell
Dell Technologies Technical Customer Support Specialist
Launch your career in Technical Customer Support
Professional certificate
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Company
Dell courses
Courses and full video lessons from Dell.
15 coursesTier 3 · 70/100US
Dell
Dell Technologies Becoming An Effective Seller
This course is designed to equip you with the knowledge and skills to thrive in the dynamic IT sales industry. No previous experience is necessary. The course begins by exploring the core concepts of sustainability and its growing relevance in today's world, emphasizing the importance of integratin…
- Coursera
- 2 weeks/ 6 hours per week
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Technical Support for Software
This course is tailored for aspiring tech support specialists. This course is designed to deepen your understanding of common operating systems, streamline installation procedures, and equip you with robust troubleshooting techniques for software issues. Throughout this course, participants will ex…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Customer Service for Technical Support
This course is designed for aspiring IT professionals who are eager to excel in the dynamic field of technical support. No previous experience is necessary. This course is aimed at equipping participants with the essential skills and knowledge to navigate the complexities of customer service, opera…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Selling with Confidence
This course is designed to give the learner the confidence to complete the sale by providing business value, while teaching the ins and outs of overcoming objections and going for the close. This course is primarily aimed at people who are interested in beginning a career in IT Sales and as such, l…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Closing the Deal
This course is designed to develop your ability to communicate and deliver business value through effective sales techniques. This course will teach you to articulate how proposed solutions provide business value, evaluate the relationship between value propositions and buyer motivations, and ident…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Setting Up Your Sale
Welcome to the Dell Technologies “Setting Up Your Sale” course. This course provides an overview of sales careers and how to prepare for those careers, while providing foundational professional skills and the basics of an IT sales campaign. Learning Objectives By the end of this course, you will be…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Networking & Security Technical Support
This course is designed for aspiring IT professionals, network administrators, and cybersecurity enthusiasts. The course aims to equip learners with the skills necessary to effectively troubleshoot network connectivity issues and to understand the critical nature of cybersecurity in today's digital…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
What Does IT Sales Entail?
Welcome to the Dell Technologies “What Does IT Sales Entail?” course. This is the first course in a series of courses designed to prepare you for a career in Sales. This course provides an overview of sales careers and how to prepare for those careers, while providing foundational professional skil…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Technical Support Career Introduction
This course is designed to equip aspiring tech support professionals with the knowledge, skills, and strategies needed to thrive in the fast-paced world of technical support. This course is perfect for individuals looking to start a career in tech support or seasoned professionals aiming to refine…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Introduction to IT Sales
This course is designed to equip you with the essential skills and knowledge to excel in entry-level sales roles. No previous experience is necessary. The course will help you effectively communicate your background, education, skills, and experience, while enhancing your understanding of key caree…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Technical Support for Hardware
This course is designed to provide aspiring IT professionals with a comprehensive understanding of hardware device components and the skills needed to troubleshoot common hardware issues in both client and enterprise environments. This course will equip learners with the knowledge to confidently ap…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Establishing Your Sales Strategy
This course is designed to enhance your sales skills and deepen your understanding of IT concepts. This course will teach you to identify and demonstrate effective strategies for qualifying opportunities, ensuring you can recognize and pursue the most promising leads. You will learn the sequence an…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies IT Sales Representative
Your Gateway to IT Sales Careers
Professional certificate
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate