Microsoft
Design a successful virtual event using Microsoft 365
Learn how to design a successful virtual event using Microsoft 365.
- Microsoft Learn
- 30 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
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Collaboration courses 847
Learn Collaboration online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.
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Microsoft
Develop web parts with the SharePoint Framework
Learn how to create client-side web parts with the SharePoint Framework, test them in the SharePoint-hosted Workbench, and use the SharePoint Framework API.
- Microsoft Learn
- 1.5 hours
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Plan and configure network settings for Microsoft Teams
Learn about the network requirements for Microsoft Teams and associated settings, including Network Planner, Quality of Service (QoS), configuration for location-enhanced reports, and Microsoft 365 network connectivity test tool.
- Microsoft Learn
- 60 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Plan for Microsoft Teams Rooms and shared meeting spaces
Plan for Microsoft Teams Rooms and shared meeting spaces
- Microsoft Learn
- 1 hour
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Configure auto attendants and call queues
Understand how auto attendants and call queues in Microsoft Teams can interact with callers to ensure they're connected your agents as quickly as possible. You'll also learn how to set up auto attendants and call queues.
- Microsoft Learn
- 1 hour
- Self-paced
- Free course
- Free badge
- Advanced
Microsoft
Troubleshoot Microsoft Teams Voice Issues
We will look at how to monitor and troubleshoot audio and video quality issues, together with emergency calling and direct routing issues.
- Microsoft Learn
- 40 minutes
- Self-paced
- Free course
- Free badge
- Advanced
Microsoft
Manage access for external users
Work with external users in Teams and the access controls from different places, including Microsoft Entra ID, Microsoft 365, Teams, and SharePoint admin centers.
- Microsoft Learn
- 40 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Manage meetings and events experiences
Learn how to manage and configure meetings and events with Microsoft Teams, including town halls, webinars, and audio conferencing.
- Microsoft Learn
- 1.5 hours
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Monitor your Microsoft Teams environment
Learn about different reports and dashboards to monitor your Teams environment, including Microsoft 365 and Teams usage reports, Microsoft Adoption Score, Microsoft Entra ID, access reviews, and Microsoft 365 network connectivity dashboard.
- Microsoft Learn
- 50 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Manage groups in Microsoft 365
This module provides instruction on how to create groups for distributing email to multiple users within Exchange Online. It also explains how to create groups to support collaboration in SharePoint Online.
- Microsoft Learn
- 40 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
- Microsoft Learn
- 40 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Extend Teams Phone with additional services
Teams Phone leverages other Microsoft services and can be extended with third-party solutions for policy-based compliance recording, contact center integration, and custom bots.
- Microsoft Learn
- 45 minutes
- Self-paced
- Free course
- Free badge
- Advanced
- Microsoft Learn
- 25 minutes
- Self-paced
- Free course
- Free badge
- Advanced
Microsoft
Protect and govern Microsoft 365 data
This module provides a comprehensive overview of data protection and governance in Microsoft 365, equipping learners to understand and manage sensitive information, compliance, risk, and secure collaboration.
- Microsoft Learn
- 1 hour
- Self-paced
- Free course
- Free badge
- Beginner
Microsoft
Configure and deploy Teams Phone
Teams Phone requires some configuration before users can make calls, receive calls, and use all the features. Microsoft Calling plans or Operator Connect for your PSTN must be configured before phone numbers can be assigned to users.
- Microsoft Learn
- 1 hour
- Self-paced
- Free course
- Free badge
- Advanced
Microsoft
Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
This module examines the workplace analytical features of Microsoft Viva Insights, including how it works, and how it generates insights and improves collaboration within an organization.
- Microsoft Learn
- 40 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Introduce troubleshooting Microsoft Teams
Describe the role of the Teams administrator. Identify common Teams problems. Explain how to approach the resolution process with Microsoft Teams.
- Microsoft Learn
- 45 minutes
- Self-paced
- Free course
- Free badge
- Advanced
Microsoft
Configure and deploy Teams Phone with Direct Routing
In this module, you'll learn how administrators configure Teams Phone with Direct Routing to meet user needs for telephony through a PSTN.
- Microsoft Learn
- 60 minutes
- Self-paced
- Free course
- Free badge
- Advanced
Microsoft
Configure and troubleshoot Microsoft Teams clients and services
Learn how to deploy, configure, and maintain Teams client software, and how to troubleshoot Teams client startup and performance issues. Learn how to configure and troubleshoot Microsoft Audio Conferencing, call setup and troubleshoot phone system issues.
- Microsoft Learn
- 1 hour
- Self-paced
- Free course
- Free badge
- Advanced
Microsoft
Configure, deploy, and manage Teams devices
Teams devices provide a familiar experience and are essential for a hybrid workspace. Learn how to provision and manage devices, and associated device accounts.
- Microsoft Learn
- 1.5 hours
- Self-paced
- Free course
- Free badge
- Advanced