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Microsoft

Manage opportunities and process sales orders in Dynamics 365 Sales

Learn how to manage the full opportunity lifecycle in Dynamics 365 Sales — from creation through closure — and process quotes, orders, and invoices. Discover how Copilot assists sellers with insights and meeting preparation.

  • Microsoft Learn
  • 1 hour
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Manage maintenance requests in Asset Management for Dynamics 365 Supply Chain Management

Maintenance requests in Asset Management for Dynamics 365 Supply Chain Management are fundamental in keeping your valuable assets running efficiently, while managing downtime and protecting your overall productivity. This module defines maintenance requests, how to create maintenance requests, usin…

  • Microsoft Learn
  • 1.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Great Learning

ISO 45001 Occupational Health and Safety

ISO 45001 provides a management-system approach to reducing workplace health and safety risks. This free ISO 45001 occupational health and safety course introduces OH&S policy, hazard identification, risk assessment, operational controls, worker consultation, legal awareness, emergency preparedness…

  • Great Learning Academy
  • 2.5 hours
  • Self-paced
  • Free course
  • Free certificate
  • Beginner

Microsoft

Transform customer experiences with AI in Dynamics 365 apps

Discover how Dynamics 365 customer engagement apps—Sales, Customer Service, Contact Center, Customer Insights, and Field Service—work together to deliver exceptional customer experiences. Explore how AI features like Copilot, AI agents, and the Dynamics 365 AI Hub help your teams work smarter, resp…

  • Microsoft Learn
  • 40 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Set up number series and trail codes in Dynamics 365 Business Central

Do you need to set up number series for documents, journals, and other records? This module explains how to set up number series and how to number documents, journals, and master data. Additionally, it shows you how to create and use source codes and reason codes in Dynamics 365 Business Central.

  • Microsoft Learn
  • 50 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Allocate costs in Dynamics 365 Business Central

Do you want to know how to allocate costs in Business Central? This module explains the different options to set up allocation between cost centers and cost objects, starting with a demonstration of cost journals.

  • Microsoft Learn
  • 1 hour
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Describe Dynamics 365 Customer Insights - Data

This module introduces learners to other applications that augment Dynamics 365 Customer Insights - Journeys capabilities such as Dynamics 365 Customer Insights - Data and Dynamics 365 Customer Voice.

  • Microsoft Learn
  • 50 minutes
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Create budgets in Dynamics 365 Business Central

Do you want to know how to create financial budgets in Business Central? If so, then this module is for you. It explains how to set up general ledger budgets in Business Central, demonstrates how to create budgets manually, and shows how to copy and import budgets from Microsoft Excel.

  • Microsoft Learn
  • 50 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Use alternative interfaces for Dynamics 365 Business Central

The modern user interface experience for Microsoft Dynamics 365 Business Central isn't limited to the web client. Business Central comes with smartphone, tablet, and Microsoft Outlook interfaces.

  • Microsoft Learn
  • 45 minutes
  • Self-paced
  • Free course
  • Free badge
  • Beginner

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