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Microsoft

Configure and work with transportation management in Dynamics 365 Supply Chain Management

Transportation management in Dynamics 365 Supply Chain Management helps you find the most efficient way to deliver goods to your customers. Transportation management calculates the least expensive and fastest way of delivering goods and lets you identify vendor and routing solutions for inbound and…

Learning path or series
  • Microsoft Learn
  • 1.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Work like a pro with data in Business Central

Are you just getting started with Business Central? This learning path will help prepare you for the types of data in Business Central and how to find information you need in the application.

Learning path or series
  • Microsoft Learn
  • 2.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Connect and engage with customers with Omnichannel for Dynamics 365 Customer Service

Developing and deploying true omnichannel solutions are critical to the success of any organization that provides customer service to its customers. By ensuring the unified and contextual experience regardless of the channel used, organizations can increase customer satisfaction, resolve issues fas…

Learning path or series
  • Microsoft Learn
  • 6.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Assemble items in Microsoft Dynamics 365 Business Central

Do you sell assembled items? This learning path provides the information you need to assembly management and items. It also provides steps to produce assembled items to stock or order.

Learning path or series
  • Microsoft Learn
  • 2.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Configure Dynamics 365 Sales for AI-powered selling

Learn how to configure Dynamics 365 Sales with AI-powered tools like Copilot and AI agents to empower sellers and accelerate pipelines.

Learning path or series
  • Microsoft Learn
  • 3 hours
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Set up and use features for resource/non-stocked based scenarios in Dynamics 365 Project Operations

Dynamics 365 Project Operations provides tools to cover project-based quotes, scheduling modes, cost and sales pricing, subcontract management, vendor invoicing, time entries, project management, material usage tracking, and intercompany pricing and invoicing. Understanding revenue recognition is a…

Learning path or series
  • Microsoft Learn
  • 11 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Work with Demand planning in Dynamics 365 Supply Chain Management

Boost forecasting and inventory optimization with advanced algorithms, real-time collaboration, and customizable models for strategic alignment with Demand planning in Dynamics 365 Supply Chain Management.

Learning path or series
  • Microsoft Learn
  • 1.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Replenish items in Microsoft Dynamics 365 Business Central

Do you need to replenish inventory items in your business? This learning path will show you options you can use to efficiently replenish items in Business Central.

Learning path or series
  • Microsoft Learn
  • 1.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Work with accounts receivable in Dynamics 365 Finance

Configure the Accounts receivable module in Dynamics 365 Finance to create customer invoices, post packing slips, and use free text invoices that aren't related to sales orders. In this learning path, you also learn how to do daily tasks in accounts receivable.

Learning path or series
  • Microsoft Learn
  • 7 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Get started with cost accounting for supply chains in Dynamics 365 Finance

Cost accounting lets you collect data from various sources, such as the general ledger, sub-ledgers, budgets, and statistical information. You can then analyze, summarize, and evaluate cost data so that management can make the best possible decisions for price updates, budgets, cost control, and so…

Learning path or series
  • Microsoft Learn
  • 1.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Introduction to sales in Dynamics 365

Explore Microsoft Dynamics 365 customer engagement apps and their shared capabilities. Learn how Dynamics 365 supports AI-powered selling through lead generation and qualification, customer relationship management, deal negotiation, and forecasting.

Learning path or series
  • Microsoft Learn
  • 13 hours
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Work with Dynamics 365 Sales Professional

Generate leads, create opportunities, realize easy setup and integration, and streamline your sales processes with Microsoft Dynamics 365 Sales Professional.

Learning path or series
  • Microsoft Learn
  • 4 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Set up Microsoft Dynamics 365 Business Central for reporting

Do you want to use Business Central with other applications or make data available in the cloud? Then, complete this learning path. It also includes a module about changing how documents look in Business Central.

Learning path or series
  • Microsoft Learn
  • 2.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Use Dynamics 365 Copilot for Sales

This learning path helps identify features and functionality of Dynamics 365 Copilot for Sales, and how to set up and deploy the app.

Learning path or series
  • Microsoft Learn
  • 1.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Configure apps in finance and operations

Learning path for the Dynamics 365 finance and operations Apps bridge between Fundamentals and Core

Learning path or series
  • Microsoft Learn
  • 1 hour
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

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