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Microsoft

Introduction to service in Dynamics 365

Explore how Dynamics 365 service apps support AI-powered business through autonomous agents, intelligent scheduling, Copilot-driven service experiences, and embedded analytics to streamline customer interactions and optimize operational efficiency.

Learning path or series
  • Microsoft Learn
  • 10 hours
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Use Lifecycle Services to design and plan an implementation of finance and operations apps

Lifecycle Services is a collaborative workspace that customers and their partners use to manage finance and operations apps projects from pre-sales to the implementation phase and finally to the production environment. It provides checklists and tools that help you manage the project, including pre…

Learning path or series
  • Microsoft Learn
  • 2 hours
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Configure and work with analytics and reporting in finance and operations apps

Business leaders can make important decisions in their company if they have accurate insight into the underlying financial and operational data. A business user can also configure, and use the electronic reporting tool without a single line of code, to adopt new regulatory requirements and generate…

Learning path or series
  • Microsoft Learn
  • 2 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Introduction to supply chain management in Dynamics 365

Explore how Dynamics 365 Supply Chain Management supports modern operations through core capabilities, inventory and procurement processes, sales fulfillment, warehouse operations, manufacturing strategies, and inventory costing with master planning.

Learning path or series
  • Microsoft Learn
  • 14 hours
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Set up warehouse management in Microsoft Dynamics 365 Business Central

Are you using or planning to use the warehouse management systems in Business Central? If you are, this learning path will help you understand the basic processes of warehouse management in Business Central.

Learning path or series
  • Microsoft Learn
  • 3 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Process VAT in Microsoft Dynamics 365 Business Central

Do you need to set up and calculate VAT for your company? Take this learning path that contains information about setting up VAT, processing VAT, calculating and posting settlements, and making a VAT rate change.

Learning path or series
  • Microsoft Learn
  • 2.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Configure and use the general ledger in Dynamics 365 Finance

Dynamics 365 Finance empowers business users to control finances and manage funds with accurate information at any time for financial planning and forecasting, and stay up to date with analytics. Since finance is the heart of the business, and the General ledger module is the heart of financial man…

Learning path or series
  • Microsoft Learn
  • 14 hours
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Administer fixed assets and inventory

This learning path teaches you to configure and manage fixed assets in Dynamics 365 Finance, covering setup, acquisition, budgeting, transfers, and reporting, ensuring compliance with international accounting standards.

Learning path or series
  • Microsoft Learn
  • 5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Implement Dynamics 365 Projects

As you implement Dynamics 365 solutions, you have many considerations. These include designing for users, sharing solutions and progress with stakeholders, testing and documenting the solutions, and participating in application lifecycle management that your team has put in place.

Learning path or series
  • Microsoft Learn
  • 6.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Manage accounts receivable

This learning path covers the Accounts receivable module in Dynamics 365 Finance, including creating invoices, posting packing slips, receiving payments, managing delinquent invoices, and configuring recurring invoices and reimbursements.

Learning path or series
  • Microsoft Learn
  • 10 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Reconcile bank accounts in Microsoft Dynamics 365 Business Central

Do you want to find out how to reconcile bank accounts in Business Central? The bank reconciliation feature and reconciliation journals are discussed in this learning path.

Learning path or series
  • Microsoft Learn
  • 2 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Use the Shopify connector in Dynamics 365 Business Central

Do you sell Shopify items? This learning path provides the information you need to get started with the Shopify connector in Dynamics 365 Business Central. It provides steps to set up the Shopify connector, and to synchronize items, inventory, customers, sales orders, transactions, and payouts betw…

Learning path or series
  • Microsoft Learn
  • 5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Implement finance and operations apps

Plan and design your project methodology to successfully implement finance and operations apps with FastTrack services, data management and more.

Learning path or series
  • Microsoft Learn
  • 14 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Process financial periodic activities in Microsoft Dynamics 365 Business Central

Are you responsible for period and year-end closing processes? Complete this module, which discusses how to send reminders and finance charge memos to customers. It also discusses Intrastat processing and reporting, and closing a fiscal year.

Learning path or series
  • Microsoft Learn
  • 3 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Set up financial management in Microsoft Dynamics 365 Business Central

Do you want to use Business Central for financial management? Then, this learning path is for you. It discusses the setup of number series, audit trail codes, posting groups, dimensions and the chart of accounts.

Learning path or series
  • Microsoft Learn
  • 4.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

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