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Università Bocconi via Coursera

Arts and Heritage Management

4.81,525 ratings at Coursera

Overview

Today cultural institutions are facing important dilemmas in many aspects of their management. Over the past decades, a new figure has emerged that of the art manager.

Imagine you went to work every day to connect artists with audiences, vision with reality, and money with a mission. That is what managers in the arts do, they play an essential role in transforming the minds, lives, and communities through creative expression.

This course has been conceptualized to address the need of skills and techniques to help professionals and managers in running art and cultural institutions.

Learning Objectives

There are three objectives to this course. First, we will approach the biggest issue cultural institutions face, the coexistence of managers and curators and giving evidence as to when, how, and why they can get along. Second, we will focus on some contemporary facets on what is means to manage a cultural institution and what cultural managers should expect and be able to face. And lastly, we will provide models and tools to design and implement appropriate courses of action to satisfy customers (visitors and audiences) and build an advantage over the competition.

Course Structure

The course is divided into six sections. Five sections are dedicated to specific aspects and themes of managing cultural institutions, while the sixth section is dedicated to individual interviews of prominent cultural institution managers on specific topics. The involvement of professionals and managers gives an incredible value to the learning experience of this course.

Each module is paired with a quiz and discussion forums to reflect on the variety of the heritage management, its complexity, and the power of the network that we will build together during the course.

Successful completion of the quizzes is required for a course certificate as explained in the Grading Policy page.

If you love art and want to make an impact in this unique and fantastic sector, this course will support you in understanding the peculiarities of this sector and how to leverage on its tools to make a bigger impact.

Look forward to meeting you online!

Acknowledgements:

Vatican Museums: www.museivaticani.va

Cenacolo Vinciano:

www.beniculturali.it/mibac/export/MiBAC/sito-MiBAC/Contenuti/MibacUnif/Eventi/visualizza_asset.html_1283837989.html (ITA)

FAI (Fondo Ambiente Italiano): eng.fondoambiente.it

MUVE (Fondazione Musei Civici Venezia): www.visitmuve.it

The National Trust: www.nationaltrust.org.uk

The Archeological Site of Paestum: www.museopaestum.beniculturali.it whc.unesco.org/en/list/842

Museo dell'Opera del Duomo (Florence): www.museumflorence.com

Museo del Violino: www.museodelviolino.org

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Disclaimer - Since some of the videos are conducted with those whose native language is not English, we have decided to sometimes preserve their more emphatic speech to keep a tighter match between the audio and subtitles.

Syllabus 6

  1. CURATORSHIP Vs. MANAGEMENT 5.5 hours

    Curators & Managers: What do art and heritage need? How do products generate value for the customer and how so those customers value these products and their quality.

  2. HERITAGE AND THE MARKETPLACE: A DELICATE EQUILIBRIUM 2 hours

    "Art for art's sake." Does it still work? How important is the role of visitors to a museum or an audience in a theatre for defining an institution's cultural offering?

  3. EMOTIONS Vs. RATIOS: HEDONIC CONSUMPTION AND THE ROLE OF EXPERIENCE 1.5 hours

    How do consumers and visitors make their choice? How does the environment have an effect on consumers' behavior? How can consumers and visitors be leveraged to co-create experiences? Learning how emotions and reasons interact in the process on art consumption is fundamental to manage a cultural ins…

  4. BRANDING HERITAGE TO BUILD LOYALTY 3.5 hours

    Consumers and visitors' loyalty is one of the most pressing issues for today's art institutions. Thanks to technology and globalization, visitors have access to more information and choices, thus they are less inclined to stick with just one brand. What are the best ways to enforce brand loyalty an…

  5. THE NUMBERS HERITAGE NEEDS TO GROW 2.5 hours

    Art institutions must implement a sustainable plan. In order to do such, they need to leverage on data, numbers, and information. What are the most important aspects to focus on in order to run a sustainable and competitive art institution?

  6. MEET THE MANAGERS 3 hours

    Hear what managers have to share about how they deal with the main topics of this field: A collection of best practices told directly from the people responsible for these success cases.

Skills you'll practise

Leadership and ManagementCustomer Relationship ManagementMarketingCommunication

Advantages and disadvantages

Advantages

  • Structured courses with graded quizzes, assignments and deadlines you can reset.
  • A shareable certificate from the university or company when you pay.
  • Financial aid is often approved for students in India (apply 15 days before you need it).
  • Rated 4.8 out of 5 by 1,525 learners.
  • Self-paced: start any time.
  • A clear syllabus (6 parts) you can see before you start.

Disadvantages

  • Paid after a 7-day free trial (Coursera Plus or per course).
  • Some courses can be audited for free, but graded work and certificates need payment.

Some points apply to every course of this kind; see how we rank.

This course is paid. Here is how to take it for free

  • Free trials: You can start a 7-day free trial for many individual courses, Specializations, or a Coursera Plus subscription to test full course features. Cancel before the seventh day if you do not want to be charged.
  • Financial aid: If you cannot afford the fee for a certificate, you can apply for financial aid through the link on the course home page by filling out an application about your background and goals.

Taught by

  • Andrea RuraleDirector, Master in Arts Management and Administration (MAMA)

Università Bocconi is in Tier 3: good universities, respected companies, nonprofits and well-known teachers of our institution ranking (78/100).

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