Learn to design AI agents tailored to business needs using Dynamics 365 and Copilot. Explore Responsible AI, custom connectors, and integration strategies.
Syllabus 21
Introduction 5 minutes
Define core tenets of responsible AI guidelines for AI business solutions 5 minutes
Design business terms for Copilot in Dynamics 365 Customer Service 10 minutes
Design customizations for Copilot in Dynamics 365 apps 5 minutes
Design connectors for Copilot in Dynamics 365 Sales 5 minutes
Design AI agents for Dynamics 365 Contact Center 5 minutes
Design task agents in Microsoft Copilot Studio 5 minutes
Design autonomous agents in Copilot Studio 5 minutes
Design prompt-driven agents using Copilot Studio 5 minutes
Propose Foundry tools given a requirement 5 minutes
Propose code first generative pages and agent feed applications 10 minutes
Design topics for Copilot Studio, including fallback 10 minutes
Design data processing workflows for grounded AI 10 minutes
Design business processes with AI in Power Apps canvas apps 10 minutes
Apply the Microsoft Power Platform Well-Architected Framework to intelligent application workloads 10 minutes
Determine the use of standard natural language processing 10 minutes
Design agents and agent flows with Copilot Studio 10 minutes
Design prompt actions in Copilot Studio 10 minutes
Define success criteria and adoption goals for AI business solutions 10 minutes
Module assessment 5 minutes
Summarize AI agent design for business solutions 5 minutes
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