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Dynamics 365 courses 926

Learn Dynamics 365 online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.

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Microsoft

Design extensibility of AI solutions

Learn to design scalable, secure, and customizable AI solutions using Microsoft platforms. Explore extensibility strategies for enterprise AI.

  • Microsoft Learn
  • 50 minutes
  • Self-paced
  • Free course
  • Free badge
  • Advanced

Microsoft

Introduction to Microsoft Dynamics 365

4.587 ratings

Learners who complete this course will receive 50% off of the MB-910 Microsoft Certification Exam. Being able to maximize your usage of a customer relationship management (CRM) tool like Microsoft Dynamics is a powerful way to strengthen relationships with customers and help keep yourself organized…

Partner
  • Coursera
  • 11 hours
  • Self-paced
  • Paid certificate

Microsoft

Introduction to agentic AI business solutions

Learn how to align AI solutions with business goals, scale AI adoption, and use Microsoft AI technologies for enterprise success.

  • Microsoft Learn
  • 25 minutes
  • Self-paced
  • Free course
  • Free badge
  • Advanced

Microsoft

Manage testing AI-powered business solutions

Learn to validate and maintain AI-powered business solutions with structured testing frameworks, metrics, and governance for enterprise reliability.

  • Microsoft Learn
  • 35 minutes
  • Self-paced
  • Free course
  • Free badge
  • Advanced

Microsoft

AI Platform Delivery & Lifecycle

Delivering enterprise AI solutions at scale requires more than strong architecture. It demands effective platform planning, application design, and lifecycle management. This course builds the architectural decision making skills to design enterprise AI solutions across Dynamics 365, Power Platform…

Partner
  • Coursera
  • 5 hours and 30 minutes
  • Self-paced
  • Paid certificate

Microsoft

Analyze requirements for AI-powered business solutions

Learn to analyze, design, and implement AI-powered business solutions using agents, generative AI, and Microsoft Copilot for productivity.

  • Microsoft Learn
  • 25 minutes
  • Self-paced
  • Free course
  • Free badge
  • Advanced

Microsoft

Design AI agents for business solutions

Learn to design AI agents tailored to business needs using Dynamics 365 and Copilot. Explore Responsible AI, custom connectors, and integration strategies.

  • Microsoft Learn
  • 2.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Advanced

Microsoft

AI & Data Insights

Build foundational skills to transform customer interactions using AI and data-driven insights. In this course, you will learn to interpret customer data, analyze sentiment trends, and deploy AI-powered tools to enhance service performance. Using Microsoft Dynamics 365, Power BI, Power Virtual Agen…

Partner
  • Coursera
  • 8.5 hours
  • Self-paced
  • Paid certificate

Microsoft

Design overall AI strategy for business solutions

Learn to design an enterprise AI strategy using Azure's Cloud Adoption Framework. Align AI agent lifecycle with business goals for operational excellence.

  • Microsoft Learn
  • 3 hours
  • Self-paced
  • Free course
  • Free badge
  • Advanced

Packt

Dynamics 365 Business Central Development Quick Start

This book offers a comprehensive guide to Microsoft Dynamics 365 Business Central, focusing on essential skills for implementing and designing solutions in both on-premise and SaaS environments. It covers modern development practices such as extensions, Docker, and cloud deployment, allowing you to…

Partner
  • Coursera
  • 14 hours
  • Self-paced
  • Paid certificate

Microsoft

Evaluate costs and benefits of AI solutions

Learn to assess costs and benefits of AI solutions. Develop ROI analyses, evaluate TCO, and decide to build, buy, or extend AI components.

  • Microsoft Learn
  • 35 minutes
  • Self-paced
  • Free course
  • Free badge
  • Advanced

Packt

Extend Dynamics 365 Finance Apps with Power Platform

Unlock the potential of Microsoft Dynamics 365 Finance and Operations by leveraging the Power Platform to automate workflows, streamline business processes, and enhance reporting. Learn to extend F&O apps with low-code solutions that increase efficiency and support digital transformation. Through h…

Partner
  • Coursera
  • 6.5 hours
  • Self-paced
  • Paid certificate

Microsoft

Build a Power BI report with Business Central data

Do you want to build a Business Central report using Power BI Desktop? This module will guide you through the steps required to create a Power BI report.

  • Microsoft Learn
  • 1 hour
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Configure AI agents and Copilot in Dynamics 365 Contact Center

Transform your contact center with AI. Configure the Customer Assist, Quality Assurance, and Service Operations agents — then arm every service representative with Copilot features that surface the right answer at the right moment.

  • Microsoft Learn
  • 1 hour
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Architect AI solutions for business productivity

Learn how to design AI-powered business solutions using agents, generative AI, and Microsoft Copilot to enhance productivity and efficiency.

Learning path or series
  • Microsoft Learn
  • 11 hours
  • Self-paced
  • Free course
  • Free badge
  • Advanced

Microsoft

Configure AI and the service representative experience

Learn how to configure governed AI assistance, tailor representative workspaces, automate repetitive tasks, and enable collaboration in Dynamics 365 Customer Service.

Learning path or series
  • Microsoft Learn
  • 3.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Use Power BI in Microsoft Dynamics 365 Business Central

Are you going to use Power BI to create reports for Business Central? If so, this learning path will discuss how to build a dataset, build a report, and work with Power BI and Business Central.

Learning path or series
  • Microsoft Learn
  • 4 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

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