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Microsoft

Send Dynamics 365 Customer Voice surveys

Learn about the various methods that Dynamics 365 Customer Voice provides to help you send powerful surveys to capture feedback from customers and employees.

  • Microsoft Learn
  • 1.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Create sales documents in Dynamics 365 Business Central

Learn how to configure Sales and Receivables setup, set up cash receipt journals, and create sales documents like quotes, orders, and invoices in Dynamics 365 Business Central.

  • Microsoft Learn
  • 2 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Use dimensions in your financial reports in Dynamics 365 Business Central

Do you want to analyze your business using dimensions? If so, then complete this module and discover how you can use dimensions in financial reports. After demonstrating how to use global dimension in financial reports, this module also explains how to set up analysis views and run analysis by dime…

  • Microsoft Learn
  • 30 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Predict late payments for sales documents in Dynamics 365 Business Central

Do you want to know how the Late Payment Prediction extension can help reduce outstanding receivables and refine your collections strategy by predicting whether sales invoices will be paid on time? This module explains how this extension works, how it's set up, and how to build your own model.

  • Microsoft Learn
  • 40 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Get started with Dynamics 365 Project Operations

Learn about Dynamics 365 Project Operations and how it empowers business users to adapt to rapidly changing business environments and manage the entire life cycle of a project.

  • Microsoft Learn
  • 2 hours
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Guided lab for Dynamics 365 Intelligent Order Management

This module is a guided lab experience for Microsoft Dynamics 365 Intelligent Order Management. Optimize order management, coordinating and standardizing orders across channels and systems.

  • Microsoft Learn
  • 2.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Create workflows in Dynamics 365 Business Central

Workflows are used to connect business-process tasks that are performed by different users. This module discusses how to set up these workflows in Microsoft Dynamics 365 Business Central.

  • Microsoft Learn
  • 55 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

User interface essentials in Dynamics 365 Business Central

Understanding the user interface is essential to the efficient use of Business Central. This module shows you the components and possibilities of the Business Central interface.

  • Microsoft Learn
  • 1.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Put away items in the warehouse in Dynamics 365 Business Central

Do you want to know how to put away items in the warehouse in Microsoft Dynamics 365 Business Central? This module demonstrates what you need to do after receiving items in the receiving zone. Additionally, it explains how you can change the unit of measure when putting away items.

  • Microsoft Learn
  • 45 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Process Intrastat in Dynamics 365 Business Central

Do you want to know how to process Intrastat in Business Central? Intrastat is a required reporting process for all European Union (EU) companies that trade with other EU countries or regions. This module provides an overview of how to set up Intrastat and explains how to run and submit Intrastat r…

  • Microsoft Learn
  • 25 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Explore Dynamics 365 Customer Insights - Journeys

To refine a draft, you can adjust the tone or length of the response. For example, you can ask Copilot in Outlook to make the email more formal or casual, or to make it longer or shorter.

  • Microsoft Learn
  • 45 minutes
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Get started with warehouse management in Dynamics 365 Business Central

Do you want to discover the options that you have to use warehouse management in Microsoft Dynamics 365 Business Central? Take this module to discover how companies could benefit from using warehouse management in Business Central.

  • Microsoft Learn
  • 40 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

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