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Microsoft

Correct entries in Dynamics 365 Business Central

Learn how to correct or adjust fixed assets entries in this module, including correcting single entries and multiple entries at once.

  • Microsoft Learn
  • 30 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Collaborate with Microsoft Teams in Dynamics 365 Customer Service

Learn how to use Microsoft Teams and AI-assisted contact suggestions in Dynamics 365 Customer Service to find experienced coworkers, collaborate on cases, and support customers.

  • Microsoft Learn
  • 40 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Analyze sales performance using AI, forecasting, and dashboards in Dynamics 365 Sales

Configure analytics and forecasting in Dynamics 365 Sales to gain visibility into pipeline health and revenue performance. Configure the Sales Research Agent for natural-language data analysis, build and manage forecasts with predictive AI, and explore dashboards, reporting, and goal tracking tools.

  • Microsoft Learn
  • 55 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Explore Dynamics 365 Sales

This module introduces learners to Dynamics 365 Sales focusing on managing leads, lead qualification, opportunities and sales orders as part of the standard sales lifecycle.

  • Microsoft Learn
  • 1 hour
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Receive orders in Dynamics 365 Business Central

Do you want to learn how to receive items in the warehouse? This module explains how you can receive one or multiple orders at once.

  • Microsoft Learn
  • 50 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Create resources in Dynamics 365 Business Central

Do you want to know how to create resources in Microsoft Dynamics 365 Business Central? This module explains how to set up people and machines as resources that you can use for projects.

  • Microsoft Learn
  • 35 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Process sales orders with Dynamics 365 Sales

You might sell different items using different processes. However, you must set up at least one sales process in Microsoft Dynamics 365 Sales. But you can set up other processes to match how your business works. Use sales order processing to automate your organization. Create and manage orders and…

  • Microsoft Learn
  • 50 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Get started with chart of accounts in Dynamics 365 Finance

Plan and set up a tailored chart of accounts in Dynamics 365 Finance, for your finance department's specific needs, including multiple legal entities if necessary.

  • Microsoft Learn
  • 35 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Transfer items in Dynamics 365 Business Central

Do you want to learn how to transfer items between locations? This module shows how to set up transfer routes and how to transfer items from one location to another.

  • Microsoft Learn
  • 50 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Get started with Dynamics 365 Intelligent Order Management

With Microsoft Dynamics 365 Intelligent Order Management, customers can manage the orchestration of orders through to fulfillment. These capabilities enable organizations to orchestrate order flows across different platforms and apps.

  • Microsoft Learn
  • 25 minutes
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Set up landed cost in Dynamics 365 Supply Chain Management

Streamline inbound shipping operations with the Landed Cost module, offering financial and logistical control over imported freight in Dynamics 365 Supply Chain Management.

  • Microsoft Learn
  • 1.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

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