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Dynamics 365 courses 926

Learn Dynamics 365 online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.

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Microsoft

Calculate and post VAT settlements in Dynamics 365 Business Central

Do you want to find out what the VAT settlement report is used for? If so, then follow along with this module as it demonstrates how to calculate and post a VAT settlement in Business Central.

  • Microsoft Learn
  • 15 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Overview of Dynamics 365 Sales Professional

What is Dynamics 365 Sales Professional and how do I get started? Get started with the basics. See how Dynamics 365 Sales Professional helps you manage customers, work with leads, and manage tasks, appointments, email, and phone calls.

  • Microsoft Learn
  • 20 minutes
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Cross dock items in Dynamics 365 Business Central

Do you want to learn how to cross dock items? This module explains how to find items to cross dock from the receiving zone to the cross-dock zone so that they can be picked and shipped quicker and more efficiently.

  • Microsoft Learn
  • 15 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Set up projects in foreign currencies in Dynamics 365 Business Central

Do you want to know how to set up projects for customers in foreign currencies? This module explains how to assign currencies to a project and how to specify the exchange rate calculation for costs and prices.

  • Microsoft Learn
  • 15 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Index fixed assets in Dynamics 365 Business Central

Do you want to know how to adjust fixed asset values for general asset price-level changes? This module explains how to use the Index Fixed Assets batch job to index various types of fixed asset transactions, such as acquisition cost, depreciation, appreciation, and maintenance.

  • Microsoft Learn
  • 20 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Close a project in Dynamics 365 Business Central

Do you want to discover what to do in Microsoft Dynamics 365 Business Central when the actual work for a project is completed? This module explains how to close a project in Business Central.

  • Microsoft Learn
  • 15 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Set up project posting groups in Dynamics 365 Business Central

Do you need to set up mapping between projects and the chart of accounts? This module demonstrates how to set up project posting groups with G/L accounts for WIP, project costs, and more.

  • Microsoft Learn
  • 15 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Set up project task lines in Dynamics 365 Business Central

Do you want to learn how to assign tasks to a project in Business Central? In this module, you learn how to create project task lines, which are necessary to post to a project.

  • Microsoft Learn
  • 20 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Ship cross-docked items in Dynamics 365 Business Central

Do you want to ship items that are put away in a cross-dock zone? This module explains how to optimize processes by picking items from the cross-dock zone before shipping them.

  • Microsoft Learn
  • 15 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Create new bins in Dynamics 365 Business Central

Do you want to know how you can create new bins in Business Central? This module explores the bin creation worksheets to create multiple bins at once.

  • Microsoft Learn
  • 20 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

CRM Administration with Dynamics 365

Learn to configure, customise, and administer Microsoft Dynamics 365 Sales — managing security, automating workflows, enforcing data quality, and monitoring system health across a sales organisation.

  • edX
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

Microsoft

Architecting agentic AI business solutions

Architecting agentic AI business solutions is an advanced course for architects, senior consultants, and technical leaders responsible for planning, designing, and governing AI-powered enterprise solutions built on Microsoft platforms. This course serves as a foundational, real-world, and architect…

  • Microsoft Learn
  • 72 hours
  • Live, instructor-led
  • Paid certificate
  • Advanced

Microsoft

CRM Operations with Microsoft

Master Microsoft Dynamics 365 CRM operations—automate sales processes, manage customer data, build dashboards, and integrate with the Microsoft ecosystem.

  • edX
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

Microsoft

Marketing Analytics with Power BI & Customer Insights

In this course, you will learn how to use your marketing data with Microsoft Power BI. Learn data ingestion, combine and clean multi-source datasets via Power Query, map end-to-end customer journeys, and build high-impact, decision-ready dashboards to optimize campaign performance and drive data-ba…

  • edX
  • Self-paced
  • Free to audit
  • Paid certificate
  • Intermediate

Microsoft

Implement customer service solutions using Microsoft Dynamics 365 Customer Service

Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers. Join our team of globally recogn…

  • Microsoft Learn
  • 96 hours
  • Live, instructor-led
  • Paid certificate
  • Intermediate

Microsoft

Manage business solutions with Microsoft Dynamics 365 Business Central

Built and optimized for small and medium businesses, Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business applications. Growing businesses often outgrow their basic accounting software or legacy enterprise resource planning (ERP) systems that a…

  • Microsoft Learn
  • 120 hours
  • Live, instructor-led
  • Paid certificate
  • Intermediate

Microsoft

Transform contact center experiences with AI in Dynamics 365

This course teaches learners how to configure and operate an intelligent contact center using Microsoft contact center capabilities and integrated AI features. Learners focus on deploying and configuring contact center environments, including embedded and standalone modes, connecting data sources a…

  • Microsoft Learn
  • 72 hours
  • Live, instructor-led
  • Paid certificate
  • Intermediate

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