Free online
Learn Dynamics Sales online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.
Microsoft
Connect with SharePoint, import data, manage users, and work with other activities in Dynamics 365 Sales Professional.
Microsoft
Explore the application of Application lifecycle management (ALM) in Dynamics 365 projects, learn participation in ALM processes, and understand different environments.
Microsoft
Engage with customers to assess the effectiveness of their security strategy and provide guidance for improvement.
Microsoft
Learn about integrating Dynamics 365 Sales with Dynamics 365 Business Central.
Microsoft
The overall goal of the Success by Design framework is to ensure a successful customer outcome for each implementation. The Data migration strategy workshop is designed to help ensure that the approach to data migration is heading for success.
Microsoft
Learn to configure forecasts in Dynamics 365 Sales.
Microsoft
Explore the importance of adopting an implementation methodology for successful Dynamics 365 projects, including common types and approaches.
Microsoft
Salespeople engage with multiple customers every single day. They're responsible to qualify leads, nurture opportunities and to do so they need to be laser focused and act effectively in a timely manner. Sales organizations continuously invest in ongoing training and coaching so that salespeople ar…
Microsoft
This module introduces you to sales account management capabilities in Dynamics 365, including Customer Insights – Data, Copilot in Sales, and the Sales Research Agent.
Microsoft
This module explores the forecasting and analytics capabilities of Dynamics 365 Sales, including pipeline management, Relationship Intelligence, AI agents, and Copilot-driven insights.
Microsoft
Discover ways to gather customer feedback using Dynamics 365 Customer Voice and improve client relationships through data review.
Microsoft
Discover how to analyze, filter, and export survey report results in Dynamics 365 Customer Voice.
Microsoft
Learn how to add projects, copy surveys, and share projects in Dynamics 365 Customer Voice for better collaboration.
Microsoft
Discover effective techniques for collecting and evaluating project requirements to enhance solution building for Dynamics 365.
Microsoft
Discover the benefits of using the Sales accelerator in Dynamics 365 Sales. Streamline your sales process and approach customers more effectively.
Microsoft
Explore the importance of accessibility in technology, learn about Microsoft's approach, and discover tools for improvement.
Microsoft
Create and activate segments in Dynamics 365 Sales accelerator to group records based on conditions and connect them to sequences.
Microsoft
Engage with customers through text messaging and edit phone number features in Dynamics 365 Sales
Microsoft
Learn how to set up and manage the product catalog in Dynamics 365 Sales, including products, families, bundles, price lists, and catalog settings.
