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IT Support courses 222

Learn IT Support online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.

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IBM

Hardware and Operating Systems

4.6106 ratings

Build the job-ready skills to install and set up an operating system, plus gain essential understanding of hardware components, including the motherboard, CPU, hard drives, and more.

  • edX
  • 6 weeks, 5 - 7 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

Google

Technical Support Fundamentals

4.8164,710 ratings

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT th…

  • Coursera
  • 8 - 10 hours per module
  • Self-paced
  • Paid certificate

IBM

Technical Support Basics for Everyone

4.751 ratings

Gain the daily work skills and knowledge you’ll need for IT Technical Support career success. This course, part of the IBM Technical Support Professional Certificate, is designed for beginners with no prior IT experience or formal degree.

  • edX
  • 5 weeks, 5 - 7 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

IBM

Beginners Guide to Cybersecurity

4.581 ratings

Build an essential understanding of cybersecurity and how to address common security threats and reduce risks.

  • edX
  • 4 weeks, 3 - 4 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

IBM

Technical Support (IT) Case Studies and Capstone

4.8186 ratings

In this IBM course, you will apply the knowledge gained from the IT Support Professional Certificate to realistic situations. This capstone course leads you through a series of technical support case studies that require hands-on work to resolve. Upon completing this course, you’ll gain an enriched…

  • Coursera
  • 5 weeks of study, 2-3 hours/week
  • Self-paced
  • Paid certificate

IBM

Practice Exam for CompTIA Tech+ Certification

4.8150 ratings

CompTIA Tech+ certification is highly regarded by employers and can open the door to entry-level roles such as help desk technician or junior system administrator. This short course helps you prepare effectively for the certification exam. You’ll look at the exam eligibility requirements, sign-up p…

  • Coursera
  • 3 weeks of study, 1-2 hours/week
  • Self-paced
  • Paid certificate

Delft University of Technology

Biomedical Equipment: Repairing and Maintaining Biomedical Devices

4.686 ratings

Understand the working of biomedical devices that are frequently used in a hospital setting. Develop the skills required to effectively maintain and troubleshoot hospital-based devices to increase their availability and usage in hospitals

  • edX
  • 10 weeks, 4 - 6 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

IBM

Software, Programming, and Database Basics

4.615 ratings

Build key IT support skills in software, programming , web browsers, artificial intelligence, cloud computing, and databases employers need.

  • edX
  • 5 weeks, 5 - 7 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

Microsoft

Cybersecurity and Privacy

4.9150 ratings

This course has been designed for individuals seeking entry-level positions in IT support. Whether you're a recent graduate, a career changer, or someone looking to kickstart your career in the tech industry, it will provide you with the foundational knowledge and practical skills needed to excel i…

  • Coursera
  • 4 weeks of study, 3-5 hours/week.
  • Self-paced
  • Paid certificate

IBM

Introduction to Technical Support

4.81,223 ratings

Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is…

  • Coursera
  • 4 weeks of study, 2-4 hours/week
  • Self-paced
  • Paid certificate

IBM

Operating Systems and Security

4.454 ratings

This course focuses on the foundational concepts common to all operating systems and the unique aspects of Windows, Linux, and macOS.

  • edX
  • 7 weeks, 3 - 4 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

Microsoft

Introduction to Computers

4.81,116 ratings

This course has been designed for individuals seeking entry-level positions in IT support. Whether you're a recent graduate, a career changer, or someone looking to kickstart your career in the tech industry, it will provide you with the foundational knowledge and practical skills needed to excel i…

  • Coursera
  • 4 weeks of study, 3-5 hours/week.
  • Self-paced
  • Paid certificate

IBM

Relational Database Administration (DBA)

4.38 ratings

This course helps you develop the foundational skills required to perform the role of a Database Administrator (DBA) including designing, implementing, securing, maintaining, troubleshooting and automating databases such as MySQL, PostgreSQL and Db2.

  • edX
  • 8 weeks, 3 - 4 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

Microsoft

Introduction to Secure Networking

4.8343 ratings

This course has been designed for individuals seeking entry-level positions in IT support. Whether you're a recent graduate, a career changer, or someone looking to kickstart your career in the tech industry, it will provide you with the foundational knowledge and practical skills needed to excel i…

  • Coursera
  • 4 weeks of study, 3-5 hours/week.
  • Self-paced
  • Paid certificate

IBM

Operating Systems: Overview, Administration, and Security

4.65,732 ratings

51% of organizations are planning to increase security investments as a result of a breach (IBM Report). Companies need skilled IT support and cybersecurity professionals now more than ever. Whether you’re just starting out or switching to tech, this course provides the critical operating systems (…

  • Coursera
  • 5 Weeks of study , 2-3 hours per week 
  • Self-paced
  • Paid certificate

Johns Hopkins University

Healthcare Data Security, Privacy, and Compliance

4.8479 ratings

In the final course of the Healthcare IT Support program, we will focus on the types of healthcare data that you need to be aware, complexities of security and privacy within healthcare, and issues related to compliance and reporting. As a health IT support specialist, you’ll be exposed to differen…

  • Coursera
  • 5.5 hours
  • Self-paced
  • Paid certificate

IBM

Networking and Storage Essentials

4.418 ratings

Build the job-ready skills employers need to diagnose, repair and maintain computer networks and storage.

  • edX
  • 5 weeks, 5 - 7 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

Microsoft

Troubleshooting Windows Containers

Learn about the Windows containerization platform and how to troubleshoot it. Learn various troubleshooting techniques, using Docker, Azure, or native Windows tools.

  • Microsoft Learn
  • 45 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Technical Diagnostics and Troubleshooting Techniques

4.8181 ratings

This course has been designed for individuals seeking entry-level positions in IT support. Whether you're a recent graduate, a career changer, or someone looking to kickstart your career in the tech industry, it will provide you with the foundational knowledge and practical skills needed to excel i…

  • Coursera
  • 4 weeks of study, 3-5 hours/week.
  • Self-paced
  • Paid certificate

Amazon Web Services

Providing Technical Support for AWS Workloads

4.869 ratings

As a cloud consultant, you might be working with companies of various sizes. Based on a company’s unique business needs, you might be responsible for evaluating their existing business solutions and offering more efficient cloud resources. In this course, you'll understand the types of services ava…

  • Coursera
  • 2-4 hours per week
  • Self-paced
  • Paid certificate