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IT Support courses 222

Learn IT Support online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.

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Alison

Introduction to VMware vSphere 5: Deployment and Troubleshooting

4.56 ratings

‘Introduction to VMWare vSphere 5: Deployment and Troubleshooting’ is an intensive course that combines theoretical knowledge with hands-on labs. It teaches you how to install, configure, manage and troubleshoot VMware vSphere 5.5. It includes VMware ESXi 5.5 and VMware vCenter Server 5.5. The VMwa…

  • Alison
  • 6 hours
  • Self-paced
  • Free course
  • Paid certificate
  • Beginner

Microsoft

Advanced Group Policy troubleshooting

Diagnose Group Policy scope, processing, replication, connectivity, performance, effective-state, and Windows Server 2025 hardening compatibility issues.

  • Microsoft Learn
  • 2.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Advanced

IBM

Information Technology (IT) Fundamentals for Everyone

4.99 ratings

Build the job-ready IT and non-technical IT skills in just six weeks. Plus, gain practical experience you can discuss in the interviews. No prior IT experience is required.

  • edX
  • 6 weeks, 3 - 4 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

IBM

IT Support Case Studies

4.511 ratings

This Capstone course provides a series of case studies for demonstrating skills to perform in a Technical Support role. It also includes a practice exam to help you prepare for the CompTIA IT Fundamentals (Tech+) Certification Exam.

  • edX
  • 6 weeks, 5 - 7 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Intermediate

Google

Troubleshooting and Debugging Techniques

4.63,100 ratings

In this course, we'll give you the tools to quickly identify and solve real-world problems that you might come across in your IT role. We'll look at a bunch of different strategies and approaches for tackling the most common pitfalls of your code and IT infrastructure. You'll learn strategies for a…

  • Coursera
  • 19 hours
  • Self-paced
  • Paid certificate

IBM

Introduction to Hardware and Operating Systems

4.72,064 ratings

Ready to dive into the world of hardware and operating systems? This beginner-friendly course builds essential entry-level skills needed for roles in IT support, networking, cybersecurity, and software development. During this course, you’ll explore core computing concepts and the four functions of…

  • Coursera
  • 6 weeks of study, 2-3 hours/week
  • Self-paced
  • Paid certificate

Johns Hopkins University

Operations and Patient Safety for Healthcare IT Staff

4.8208 ratings

Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical dev…

  • Coursera
  • 6.5 hours
  • Self-paced
  • Paid certificate

IBM

Practice Exams for CompTIA A+ Certification: Core 1 & Core 2

4.765 ratings

Comprehensively prepare for the CompTIA A+ certification exam with expert-designed cheat sheets and 2 simulated mock exams. During the course, you'll explore the A+ exam domains, testing strategies, eligibility requirements, and sign-up procedures. Plus, you’ll access 60+ pages of exam-focused chea…

  • Coursera
  • 3 weeks of study, 1-2 hours/week
  • Self-paced
  • Paid certificate

IBM

Launch your Cybersecurity Career

This course gives an insight into the various career options available in the cybersecurity field. It is designed to give you the knowledge required to find and secure the right career for you in the information and security (Infosec) industry.

  • edX
  • 4 weeks, 3 - 4 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

Johns Hopkins University

The Critical Role of IT Support Staff in Healthcare

4.7775 ratings

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals,…

  • Coursera
  • 2 hours
  • Self-paced
  • Paid certificate

Google Cloud

Google Workspace Troubleshooting

4.628 ratings

This course was designed to prepare Google Workspace Administrators to troubleshoot common Google Workspace issues. Learners will practice diagnosing and resolving problems in Gmail, Calendar, and Drive, and navigating the Admin console. They will also experience analyzing audit logs to troubleshoo…

  • Coursera
  • 3.5 hours
  • Self-paced
  • Paid certificate

Microsoft

Introduce troubleshooting Microsoft Teams

Describe the role of the Teams administrator. Identify common Teams problems. Explain how to approach the resolution process with Microsoft Teams.

  • Microsoft Learn
  • 45 minutes
  • Self-paced
  • Free course
  • Free badge
  • Advanced

IBM

Monitoring and Observability for Application Developers

Monitoring & Observability are must have skills for Developers and DevOps professionals. This course provides a comprehensive overview of these concepts and teaches you the hands-on skills to employ monitoring, observability, and logging for your application.

  • edX
  • 3 weeks, 7 - 9 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Intermediate

IBM

Core 2: OS, Software, Security and Operational Procedures

4.773 ratings

Skill up for the CompTIA Core 2 Certification exam! This course gives aspiring IT support professionals, helpdesk professionals, and system administrators essential skills for this career-launching certification and a job in IT support, networking, and system management. During this course, you’ll…

  • Coursera
  • 6 weeks of study, 2–3 hours/week
  • Self-paced
  • Paid certificate

Great Learning

CompTIA A+ Support and Troubleshooting

CompTIA A+ Support and Troubleshooting gives you a free beginner-friendly route into practical entry-level IT support. You can start without prior IT experience because the course builds from the devices and systems users rely on every day. You learn computer hardware, CPUs, RAM, storage, power sup…

  • Great Learning Academy
  • 2.5 hours
  • Self-paced
  • Free course
  • Free certificate
  • Beginner

Amazon Web Services

Introduction to AWS Identity and Access Management

This course will focus on one of the key security services, AWS Identity and Access Management (IAM). It is meant to provide learners with an introduction to and some deeper level content on AWS IAM

  • edX
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

IBM

Core 1: Hardware and Network Troubleshooting

4.6214 ratings

More than 1 million IT professionals have built their IT careers on the CompTIA A+ certification (CompTIA). This Core 1 – Hardware and Network Troubleshooting course from IBM comprehensively prepares you for the first of the two exams required to earn this industry certification employers look for.…

  • Coursera
  • 13 hours
  • Self-paced
  • Paid certificate

Alison

Mastering FTIR: Operation, Calibration, Troubleshooting, and Maintenance

4.117 ratings

This free online course on Mastering FTIR Spectrometer: Operation, Calibration, Troubleshooting and Maintenance begins with a clear description of the principles of the Fourier-Transform Infrared (FTIR) spectrometer, which is one of the most widely used analytical instruments in modern laboratories…

  • Alison
  • 6 hours
  • Self-paced
  • Free course
  • Paid certificate
  • Intermediate

Google Cloud

Logging, Monitoring and Observability in Google Cloud

This class is intended for the following participants: - Cloud architects -Administrators -SysOps personnel Cloud developers -DevOps personnel

  • edX
  • 1 weeks, 4 - 6 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

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