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Multilingualism courses 19

Learn Multilingualism online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.

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Microsoft

Design and deploy intelligent voice agents in Dynamics 365 Contact Center

Transform your contact center's first impression. Learn to build intelligent voice agents in Dynamics 365 Contact Center that resolve issues before a human ever picks up, using AI orchestration, context-aware handoffs, multilingual support, and compliant call recording.

  • Microsoft Learn
  • 40 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Configure channels in Dynamics 365 Contact Center

Learn to configure every customer-facing channel in Dynamics 365 Contact Center. Set up chat and digital messaging channels, provision the voice channel with Teams Phone, apply advanced conversation settings, and deploy intelligent voice agents with multilingual support and compliant call recording.

Learning path or series
  • Microsoft Learn
  • 3 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Dragon Copilot (physicians) how to train basics

Learn how to train Dragon Copilot (physicians) basics. Explore navigation, ambient recording, dictation, library items, and multilingual encounters for clinical documentation.

  • Microsoft Learn
  • 25 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Implement multilingual reports in Dynamics 365 Business Central

Do you want to learn how to make your reports multilingual in Microsoft Dynamics 365 Business Central? In this module, you'll learn how to generate a report in the language of the user or the recipient.

  • Microsoft Learn
  • 35 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

The Hong Kong Polytechnic University

Future Trends of Fashion and Textiles 時尚之未來趨勢(時尚之未来趋势)

[中文介紹在英文介紹之後; 中文介绍在英文介绍之后] We intend to create this course as part of the management training program. We shall take you through a tour to the fashion retail, design, material, and manufacturing section of the fashion supply chain. After the tour, we shall debrief and review the fundamental drive o…

  • edX
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

The Hong Kong Polytechnic University

Service-Learning Pedagogy and Practice

This course aims to introduce you as teachers to the concept of service-learning, and to equip you with the pedagogical knowledge and skills required for planning and implementing a service-learning programme for your students. “服务学习: 教学方法与实践” 网上课程,旨在向作为教师的您介绍服务学习教学法的概念,并提供所需的教学知识和技能,让您可以为学生计划和推行合适…

  • edX
  • Fixed dates
  • Free to audit
  • Paid certificate
  • Beginner

Stellenbosch University

Exploring and Developing a Multilingual Mindset

Having a multilingual mindset is an asset that opens doors to new opportunities and expands cultural understanding. Such a mindset means embracing linguistic diversity in your cognitive and attitudinal approach towards individuals, language learning and communication. This course will help you bett…

  • edX
  • 5 weeks, 3 - 5 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Intermediate

The University of Iceland

Sustainable Global Citizenship Education

Do you want to enhance your diversity competence and digital responsibility as an educator? Do you want to increase your knowledge and understanding of global education and global digital citizenship in multilingual and multicultural education contexts? Take this course and learn to develop strateg…

  • edX
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

SkillUp EdTech LLC

Generative AI: Transform Your Customer Support Career

Build job-ready skills in AI-powered responses, FAQs, chatbots, sentiment analysis, multilingual support, and proactive service while exploring ethical AI integration.

  • edX
  • 3 weeks, 1 - 3 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Intermediate

Coursera

ChatGPT for Beginners: Using AI for Market Research

Ever wondered how artificial intelligence can revolutionize market research? Imagine being able to effortlessly create surveys, polls, and multilingual content for your market research using advanced AI especially tools like ChatGPT. This Guided Project was created to help marketers, business profe…

  • Coursera
  • 45 mins
  • Self-paced
  • Paid certificate

LearnQuest

Optimize Virtual Selling with Technology

Unleash the power of digital tools and automation to drive a strategic, efficient virtual sales pipeline. This course guides you in leveraging sales intelligence, social commerce, and data-driven prospecting tailored to India, the US, and multilingual contexts. Master advanced questioning, virtual…

  • Coursera
  • 5.5 hours
  • Self-paced
  • Paid certificate

Packt

Voice AI Engineering - Create Smart Agents with ElevenLabs

Unlock the potential of voice AI with ElevenLabs. From voice synthesis and Text-to-Speech systems to creating multilingual AI voices, this course equips you with the tools to build practical voice agents for industries like customer support, marketing, and content creation. Learn through hands-on p…

  • Coursera
  • 8.5 hours
  • Self-paced
  • Paid certificate

EDUCBA

Mastering Apache Solr: Index, Search & Analyze Content

Learners will index diverse content types, apply OCR processing, configure multilingual search, integrate Java applications, and implement advanced faceted search using Apache Solr. This course equips learners with the practical skills to build fast, scalable, and intelligent search solutions for r…

  • Coursera
  • 8.5 hours
  • Self-paced
  • Paid certificate

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