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Goodwill Industries International via Coursera
Client Intake, Assessments, Skill Analysis and Planning
4.687 ratings at CourseraOverview
You have begun your journey toward becoming a Career Coach or Navigator because you are passionate about helping people earn a good living and find fulfilling work. Now continue that journey in this second course in the Career Coach and Navigator Professional Certificate. This course will equip you with the skills and knowledge to recruit people, complete the intake process, assess a person’s skills, and work with the person to create an action plan.
By the end of the course, you will be able to:
1. Assist people in career exploration and development.
2. Help people identify personal interests that map to career goals and career possibilities.
3. Inform people of the programs, services, and resources available to them.
4. Identify barriers to employment.
5. Assist people in planning career moves and developing essential skills to help them be successful in the workforce.
6. Guide people towards sustainable career paths.
7. Assist people who desire to pursue a career, make a career change, or work towards career advancement.
To be successful in this course, no prior experience with career coaching or navigation is required; but we recommend completing the first course in the program so you can build on the knowledge and skills from that course here.
Syllabus 4
- Recruiting Clients, Marketing and Outreach Activities 5 hours
The ability to recruit potential clients is an essential skill for Career Coaches and Navigators. It involves identifying and reaching out to people who you think may benefit from your services, building a relationship with them, and helping them take steps toward improving their life. In this modu…
- Client Intake Business Process 4.5 hours
The purpose of the client intake process is to gather information about potential clients, including their needs and expectations, and to determine how you can best serve them. In this module, you will learn how to apply the coaching mindset to better understand the clients needs and expectations,…
- Skills Assessment and Analysis 5 hours
Performing a skills assessment is the first step in a process that helps clients close their skill gaps. The assessment enables you to evaluate the clients' strengths and weaknesses, identify areas of opportunity, and develop strategies to address their needs. In this module, you will learn how to…
- Planning and Designing Actions 4.5 hours
Working with clients to set goals that are both challenging and achievable helps them improve their lives. When clients have the motivation and conviction to follow through on their goals, they are more likely to achieve them. In this module, you will learn strategies for developing service plans,…
Skills you'll practise
Advantages and disadvantages
Advantages
- Structured courses with graded quizzes, assignments and deadlines you can reset.
- A shareable certificate from the university or company when you pay.
- Financial aid is often approved for students in India (apply 15 days before you need it).
- Rated 4.6 out of 5 by 87 learners.
- Self-paced: start any time.
- A clear syllabus (4 parts) you can see before you start.
Disadvantages
- Paid after a 7-day free trial (Coursera Plus or per course).
- Some courses can be audited for free, but graded work and certificates need payment.
Some points apply to every course of this kind; see how we rank.
This course is paid. Here is how to take it for free
- Free trials: You can start a 7-day free trial for many individual courses, Specializations, or a Coursera Plus subscription to test full course features. Cancel before the seventh day if you do not want to be charged.
- Financial aid: If you cannot afford the fee for a certificate, you can apply for financial aid through the link on the course home page by filling out an application about your background and goals.
Taught by
- Goodwill AcademyGoodwill Academy, Goodwill Academy
Goodwill Industries International is in Tier 4: commercial training companies and platform-made courses of our institution ranking (50/100).
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