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Microsoft via Microsoft Learn Learning path or series

Work with Dynamics 365 Sales

Overview

Generate leads, create opportunities, and utilize embedded intelligence with Microsoft Dynamics 365 Sales. This learning path covers the key elements of the Sales app.

Courses in this learning path or series 10

  1. Transform customer experiences with AI in Dynamics 365 apps 40 minutes
  2. Discover Dynamics 365 Sales as an AI-powered sales solution 55 minutes
  3. Set up and configure Dynamics 365 Sales 1.5 hours
  4. Nurture and generate leads in Dynamics 365 Sales 55 minutes
  5. Manage opportunities and process sales orders in Dynamics 365 Sales 1 hour
  6. Set up the product catalog in Dynamics 365 Sales 50 minutes
  7. Process sales orders with Dynamics 365 Sales 55 minutes
  8. Configure forecasts in Dynamics 365 Sales 50 minutes
  9. Manage relationships with relationship selling in Dynamics 365 Sales 40 minutes
  10. Analyze Dynamics 365 sales data 1 hour

Skills you'll practise

Dynamics 365Dynamics Sales

Advantages and disadvantages

Advantages

  • Free, official and kept up to date by Microsoft.
  • Free sandbox environments for many Azure exercises, no credit card needed.
  • Counts toward Microsoft certification exams (AZ-900, AI-900, PL-300…).
  • From Microsoft, a well-regarded name.
  • Free digital badge you can add to LinkedIn.
  • Completely free.
  • Self-paced: start any time.
  • A clear syllabus (10 parts) you can see before you start.

Disadvantages

  • Mostly reading, not video.
  • Focused on Microsoft products.

Some points apply to every course of this kind; see how we rank.

Free, with a free credential

  • Free: Sign in with any Microsoft account.
  • Badge: Finish it to earn a free badge on your Microsoft Learn profile.

Microsoft is in Tier 2: excellent universities and the companies that build the technology of our institution ranking (86/100).

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