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Learn IT Support online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.
Google Cloud
This is a self-paced lab that takes place in the Google Cloud console. This lab focuses on how to reverse-engineer the relationships between data tables and the pitfalls to avoid when joining them together.
Google Cloud
Gemini Cloud Assist investigations is an AI-enabled tool for iterative troubleshooting in Google Cloud environments, and aims to help users troubleshoot common issues to find the root cause of problems that may occur when using Google Cloud services. This course equips DevOps, SRE, and platform eng…
Microsoft
This course focuses on the design and implementation of intelligent troubleshooting agents. You will learn to create AI-powered agents that can diagnose and resolve issues autonomously. The course covers natural language processing, decision-making algorithms, and best practices in AI agent develop…
Microsoft
Transform customer support with AI. Learn to implement chatbots, analyze sentiment, automate ticketing, and boost CSAT—without deep technical skills.
Alison
This course, CompTIA A+ 1000 - Part 2, will provide you with an understanding of the software you will deal with as a PC Service Specialist. You will learn about troubleshooting procedures and preventive maintenance. You will be able to explain the various preventive maintenance tasks, tools, and c…
Google Cloud
Explore advanced services like machine learning and operational topics such as application deployment, monitoring, troubleshooting, and billing for Google Distributed Cloud (GDC).
Microsoft
Design enterprise-grade Power BI semantic models using advanced Star Schema techniques, DAX Filter Context and Time Intelligence, Aggregations, and Row-Level Security to deliver production-ready, high-performance analytical solutions.
Google Cloud
Upgrading and Monitoring the Apigee Hybrid API Platform provides an overview of the upgrade process for Apigee hybrid, including the steps involved to monitor and troubleshoot the hybrid runtime plane components. Designed for professionals with experience managing Apigee hybrid installations.
Google Cloud
In Managing and Securing the Apigee Hybrid API Platform, you will learn how Apigee hybrid environments and runtime plane components are managed and secured. The course also covers API proxy deployment, debugging, capacity planning, and scaling.
Oracle
This course is going to walk you through some of the day-to-day operational activities that you might find yourself managing in the Oracle Cloud Infrastructure ecosystem.
Google
Dieser Kurs ist der erste in einer Reihe, die Sie auf den Berufseinstieg als IT-Supportspezialist vorbereiten. In diesem Kurs erfahren Sie mehr über die Informationstechnologie – die IT. Dabei beschäftigen Sie sich mit den unterschiedlichen Bereichen der Informationstechnologie, u. a. Computerhardw…
Microsoft
Build production-grade agentic AI to automate incident response. Use the Microsoft Agent Framework and Azure AI Foundry to implement reasoning loops, secure tool-calling, multi-agent workflows, and safety guardrails.
Google Cloud
Explore Cloud connectivity options, including Cloud Interconnect and Cloud VPN, and analyze Google Cloud's hybrid and multicloud connectivity services for specific use cases.
Google Cloud
Build Data Models With LookML
Delft University of Technology
Learn to use filament 3D printing to design and produce biomedical spare parts, assistive tools and training devices to enhance equipment maintenance and healthcare delivery in resource-limited hospital settings.
Alison
This course provides the IT skills needed to become a PC service specialist. The ‘CompTIA A+’ qualification was established by the Computing Technology Industry Association in the United States but has become a worldwide standard that assures people of your competence. We explain what is required t…
Google Cloud
This is a self-paced lab that takes place in the Google Cloud console. In this lab you will learn how to troubleshoot and diagnose LookML code
Microsoft
This course provides a strategic blueprint to help you successfully navigate the modern cybersecurity analyst hiring process. You will learn how to decode complex job descriptions, master technical interview rounds, and confidently execute hands-on security assessments.
Microsoft
In this course, you’ll transform the overwhelming cybersecurity operations landscape into a personalized career roadmap designed for your success. We guide you in exploring the industry’s key defensive roles while simultaneously uncovering your own distinct hard and soft skills. This culminates in…
Microsoft
In this module, you'll learn how to troubleshoot common access issues related to the Surface Management Portal and Surface Support Portal, ensuring that you can effectively manage your organization's Surface devices and support requests.
