Microsoft
Microsoft IT Support Specialist
Launch your career as an IT support specialist
Professional certificate
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Free online
IT Support courses 230
Learn IT Support online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.
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Microsoft
Microsoft Cloud Support Associate
Launch your career as a Cloud Support Associate
Professional certificate
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Amazon Web Services
AWS Cloud Technology Consultant
Start a career as a Cloud Technology Consultant
Professional certificate
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Pragmatic AI Labs
GitHub Enterprise
Master GitHub Enterprise administration and enable secure software development across your organization. Learn best practices for user management, permissions, policies, and more.
- edX
- Self-paced
- Free to audit
- Paid certificate
- Beginner
Alison
Diploma in Information Technology Support
3.92,524 ratingsInformation technology (IT) support plays a critical role in ensuring the smooth operation of computer systems and networks. This computer science course provides a solid foundation in various aspects of IT support. We begin with an introduction to IT support and then delve into the intricacies of…
Learning path or series
- Alison
- 15 hours
- Self-paced
- Free course
- Paid certificate
- Beginner
Alison
VMware vSphere 4.1: Managing and Troubleshooting Virtual machines
3.613 ratingsPerformance problems can arise in any computing environment. Complex application behaviors, and shared infrastructure can lead to issues in previously stable environments. Troubleshooting requires an understanding of the interactions between the software and hardware components of a computing envir…
- Alison
- 5 hours
- Self-paced
- Free course
- Paid certificate
- Intermediate
Alison
Mastering HPLC: Operation, Troubleshooting, and Maintenance
3.8248 ratingsThis course on HPLC will help you build confidence, command respect, and become an expert in HPLC operation, troubleshooting, and maintenance. High-performance liquid Chromatography (HPLC) is an important analytical technique used in industries such as pharmaceuticals, food science, and environment…
- Alison
- 3 hours
- Self-paced
- Free course
- Paid certificate
- Advanced
Alison
Maintenance and Troubleshooting for Electronic and Electrical Devices
3.7230 ratingsYou use many electronic and electrical devices in your home daily. What will you do if these devices break down? You might want to resort to troubleshooting your electronic equipment. In this course, you will learn about troubleshooting, which is a form of problem-solving. As you endeavour to repai…
- Alison
- 5 hours
- Self-paced
- Free course
- Paid certificate
- Beginner
Alison
Working as an IT Support Technician
3.71,623 ratingsInformation technology (IT) support technicians provide technical assistance and resolve hardware and software-related issues to ensure the efficient and smooth functioning of computer systems and networks. They also help end users with their technical problems and offer guidance on complex issues…
- Alison
- 4 hours
- Self-paced
- Free course
- Paid certificate
- Beginner
Alison
IT Support Technician Foundations
3.248 ratingsHave you ever struggled when your computer stops working and you don’t know who to turn to? Many people face slow systems, network issues or software errors that interrupt daily work and cause stress. Without the right knowledge, even simple technical problems can feel overwhelming and time-consumi…
- Alison
- 4 hours
- Self-paced
- Free course
- Paid certificate
- Intermediate
Dell
Dell Technologies Technical Customer Support Specialist
Launch your career in Technical Customer Support
Professional certificate
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Alison
Troubleshooting Electrical Control Systems
3.3130 ratingsIn today’s fast-paced industrial environments, costly equipment failures and safety risks can severely disrupt operations. This course empowers you to take control by mastering advanced electrical troubleshooting and maintenance. You’ll learn how to identify and resolve common issues in power and c…
- Alison
- 3 hours
- Self-paced
- Free course
- Paid certificate
- Intermediate
Knowledge Accelerators
Customer Service Fundamentals
4.81,934 ratingsLaunch your career in customer service, no degree required! This course prepares you for high-demand roles across industries by building essential communication, problem-solving, and empathy skills. Get job-ready for roles like Customer Service Specialist, Help Desk Agent, and Support Associate thr…
- Coursera
- 16 hours
- Self-paced
- Paid · free trial
- Paid certificate
Coursera
IT Ticket Management with Typeform
4.654 ratingsBy the end of this project you will be able to use Typeform to create a dynamic form to manage employee IT ticket submissions. You will explore the different question templates and use free features to create a beautiful form that will streamline the helpdesk process. You will be able to use Typefo…
- Coursera
- 1 hour 15 minutes
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Technical Support for Software
This course is tailored for aspiring tech support specialists. This course is designed to deepen your understanding of common operating systems, streamline installation procedures, and equip you with robust troubleshooting techniques for software issues. Throughout this course, participants will ex…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Customer Service for Technical Support
This course is designed for aspiring IT professionals who are eager to excel in the dynamic field of technical support. No previous experience is necessary. This course is aimed at equipping participants with the essential skills and knowledge to navigate the complexities of customer service, opera…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Networking & Security Technical Support
This course is designed for aspiring IT professionals, network administrators, and cybersecurity enthusiasts. The course aims to equip learners with the skills necessary to effectively troubleshoot network connectivity issues and to understand the critical nature of cybersecurity in today's digital…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Technical Support Career Introduction
This course is designed to equip aspiring tech support professionals with the knowledge, skills, and strategies needed to thrive in the fast-paced world of technical support. This course is perfect for individuals looking to start a career in tech support or seasoned professionals aiming to refine…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Technical Support for Hardware
This course is designed to provide aspiring IT professionals with a comprehensive understanding of hardware device components and the skills needed to troubleshoot common hardware issues in both client and enterprise environments. This course will equip learners with the knowledge to confidently ap…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Total Seminars
Security & Operational Procedures
This course covers the security practices and operational procedures that round out the CompTIA A+ Core 2 exam, including how to protect endpoint systems, respond to threats, and follow professional IT best practices. Learners benefit from mastering how to implement essential security controls, har…
- Coursera
- Recommended study time approximately 4.5 hours
- Self-paced
- Paid · free trial
- Paid certificate