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Learn IT Support online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.
Total Seminars
This course covers the built-in tools used to manage Windows operating systems alongside the user account management, group policies, and file-sharing controls essential for the CompTIA A+ Core 2 exam. Learners benefit from developing practical skills in navigating system utilities, managing local…
Total Seminars
This course brings together automation, advanced scripting, and systematic troubleshooting, the skills that take a Linux administrator from competent to exceptional. Covering expert instruction across shell scripting automation, Python on Linux, configuration management concepts, and Linux system a…
Total Seminars
This course covers wireless networking standards, internet and SOHO networking setup, and an introduction to virtualization and cloud computing concepts — all tested on the CompTIA A+ Core 2 exam. Learners benefit from understanding how to configure and secure Wi-Fi networks, set up small office an…
Total Seminars
This course covers the foundational networking concepts and TCP/IP protocols required for the CompTIA A+ Core 2 exam, including how data moves across networks and how operating systems connect to and communicate over those networks. Learners benefit from understanding Ethernet, MAC addressing, IP a…
Total Seminars
This course covers the implementation of mass storage devices, essential peripherals, and the full process of installing and upgrading operating systems — core competencies for the CompTIA A+ Core 2 exam. Learners benefit from understanding how to configure storage solutions, connect and troublesho…
Total Seminars
This course covers operating system maintenance practices, systematic troubleshooting methodologies, and display technologies — three key areas tested on the CompTIA A+ Core 2 exam. Learners benefit from mastering how to keep systems running optimally through updates and performance tuning, how to…
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Total Seminars Network Security Troubleshooting course covers network security and network troubleshooting, the two domains that prove a network professional's readiness for real-world work. Covering approximately 4 of expert instruction, learners develop the skills to secure networks from threats…
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This course provides comprehensive coverage of the command-line interface as tested on the CompTIA A+ Core 2 exam, from foundational commands through file operations, permissions management, and scripting automation. Learners benefit from developing real-world CLI proficiency across Windows Command…
Total Seminars
This course covers three essential competency areas for IT support professionals: peripheral devices and connectivity, operating system installation and management, and display technologies. Covering approximately 5 hours of expert instruction, learners develop skills in USB connectivity, OS deploy…
Total Seminars
This course launches the CompTIA A+ Core 1 Specialization by building the foundational hardware knowledge every IT technician must have. Covering approximately 4 hours of expert instruction across the A+ exam overview, safety and professionalism, CPUs, and memory, learners develop the skills to wor…
Total Seminars
This course introduces the three major operating systems covered on the CompTIA A+ Core 2 exam — Windows, macOS, and Linux — with a focus on how each is installed, configured, and used in real-world IT support environments. Learners benefit from building solid OS literacy across all three platforms…
Coursera
Managing metrics at scale requires sophisticated orchestration and optimization strategies. This Short Course was created to help IT Support and Operations professionals accomplish highly available, cost-efficient metrics operations using Grafana Mimir. By completing this course, you'll be able to…
Coursera
In an era of rising technology integration and complexity, the need for proficient technical troubleshooters who can effectively communicate solutions is more critical than ever. This course aims to equip IT professionals with the skills to navigate and resolve complex IT challenges while maintaini…
Coursera
This course provides an opportunity to understand and utilize Generative AI (GenAI) in problem-solving and customer interactions. Participants will learn how to automate tasks, resolve issues more quickly with AI assistance, and improve customer support with personalized service. The program covers…
Coursera
In this course, you will develop skills for collecting feedback, generating reports, building dashboards, and providing technical support to Confluence users. You will explore feedback collection, report basics, problem solving, technical assistance, data analysis, dashboard creation, and report ge…
Coursera
Manual document processing consumes 40% of IT support teams' time while error-prone handoffs delay service delivery. This Short Course was created to help IT Support and Operations professionals accomplish automated workflow orchestration across email, storage, and ITSM systems using AI-enabled pla…
Coursera
Transform the way your team handles technical issues with Track, Log and Link Jira Defects Fast. This beginner-level course is designed for anyone in IT support, operations, or development who needs to communicate technical problems with clarity and precision. Move beyond messy, incomplete bug repo…
Coursera
Did you know that knowledge workers spend up to 60% of their time on repetitive coordination tasks that automation could handle in seconds? This Short Course was created to help IT Support and Operations professionals automate operational processes end-to-end using Google Workspace Flows. By comple…
Coursera
This Short Course was created to help IT Support and Operations professionals harden Commvault environments, resolve backup failures, and prove recovery readiness. By completing this course, you'll be able to lock down backup data with immutable storage, diagnose real-world failures through log ana…
Coursera
Modern DevOps teams process over 2TB of log data daily, yet 67% struggle with efficient log analysis during critical incidents. This Short Course was created to help IT Support and Operations professionals accomplish building robust log observability systems that enable rapid troubleshooting and pr…
