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Sales Process courses 45

Learn Sales Process online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.

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Microsoft

Deploy Dynamics 365 Project Operations scenarios

Microsoft Dynamics 365 Project Operations supports multiple deployment options for new and existing Dynamics 365 customers.

  • Microsoft Learn
  • 2 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Great Learning

AI for Sales & Lead Generation

The AI for lead generation course equips you with the skills to use AI across the sales process, from prospecting to closing deals. You’ll learn how selling works end to end, how AI is reshaping sales workflows, and how to write effective prompts that produce useful sales outputs. The course covers…

  • Great Learning Academy
  • 2 hours
  • Self-paced
  • Free course
  • Free certificate
  • Beginner

Microsoft

Get started with project sales management in Dynamics 365 Project Operations

The sales processes that are used in a project-based organization differ from the sales processes that are used in a product-based organization. The reason is because the sales cycles for project-based organizations are longer and require customized estimate techniques to analyze and create quotes…

  • Microsoft Learn
  • 1.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Send finance charge memos to customers in Dynamics 365 Business Central

Do you want to discover how to charge interest for overdue sales invoices? You can use finance charge memos to charge interest to customers. This module focuses on how to set up finance charge terms and how to create and send finance charge memos to customers.

  • Microsoft Learn
  • 50 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Process sales orders with Dynamics 365 Sales

You might sell different items using different processes. However, you must set up at least one sales process in Microsoft Dynamics 365 Sales. But you can set up other processes to match how your business works. Use sales order processing to automate your organization. Create and manage orders and…

  • Microsoft Learn
  • 50 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

AI for Sales Professionals

Transform your sales process with AI. This practical course equips sales professionals with the knowledge and tools to leverage artificial intelligence for prospecting, personalization, forecasting, and closing. Learn how to use AI to boost efficiency, deepen customer insights, and win more deals.

  • edX
  • Self-paced
  • Free to audit
  • Paid certificate
  • Intermediate

Microsoft

Create sales sequences with Sales Insights

Salespeople engage with multiple customers every single day. They're responsible to qualify leads, nurture opportunities and to do so they need to be laser focused and act effectively in a timely manner. Sales organizations continuously invest in ongoing training and coaching so that salespeople ar…

  • Microsoft Learn
  • 50 minutes
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Set up Sales accelerator in Dynamics 365 Sales

Discover the benefits of using the Sales accelerator in Dynamics 365 Sales. Streamline your sales process and approach customers more effectively.

  • Microsoft Learn
  • 1 hour
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Work with Dynamics 365 Sales Professional

Generate leads, create opportunities, realize easy setup and integration, and streamline your sales processes with Microsoft Dynamics 365 Sales Professional.

Learning path or series
  • Microsoft Learn
  • 4 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Explore the fundamentals of Microsoft Dynamics 365 Sales

This learning path introduces learners to Dynamics 365 Sales. You'll learn about the core product capabilities and other tools, including Microsoft Sales Copilot, that you can use to successfully and effectively manage the sales process.

Learning path or series
  • Microsoft Learn
  • 1 hour
  • Self-paced
  • Free course
  • Free badge
  • Beginner

Microsoft

Set up and use the sales accelerator capabilities in Dynamics 365 Sales

Learn how to set up and configure Dynamics 365 Sales to use sales accelerator features. Use the Sales accelerator so sellers can sell build a sales pipeline, using automated recommendations throughout a sales sequence that helps accelerate the sales process.

Learning path or series
  • Microsoft Learn
  • 4.5 hours
  • Self-paced
  • Free course
  • Free badge
  • Intermediate

Microsoft

Lead Generation with LinkedIn & Power BI

Learn data-driven lead generation using LinkedIn Sales Navigator and Power BI. Target accounts, structure outreach, model pipeline metrics, design dashboard-style reports, and optimize prospecting performance.

  • edX
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

Microsoft

Automating Sales Workflows with AI

Transform fragmented sales processes into intelligent, responsible workflows. Learn to use Microsoft Dynamics 365 Sales, Power Automate, predictive scoring, guided selling, and analytics to prioritize leads, improve seller productivity, strengthen forecasts, and build an implementation-ready automa…

  • edX
  • Self-paced
  • Free to audit
  • Paid certificate
  • Intermediate

Queen’s University

Enterprise Selling

Learn essential concepts to align marketing and sales strategies, find and qualify customers, and conduct sales conversations.

  • edX
  • 6 weeks, 4 - 6 hours per week
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

Microsoft

CRM Operations with Microsoft

Master Microsoft Dynamics 365 CRM operations—automate sales processes, manage customer data, build dashboards, and integrate with the Microsoft ecosystem.

  • edX
  • Self-paced
  • Free to audit
  • Paid certificate
  • Beginner

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