- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
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Technical Support courses 32
Learn Technical Support online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.
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Amazon Web Services
AWS Cloud Technology Consultant
Start a career as a Cloud Technology Consultant
Professional certificate
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Technical Customer Support Specialist
Launch your career in Technical Customer Support
Professional certificate
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
IBM
Tech Support Career Guide and Interview Preparation
This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about the regular functions and tasks of support professionals and options for career development. It explains practical techniques for creating essential job-seeking materials suc…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Coursera
IT Ticket Management with Typeform
4.654 ratingsBy the end of this project you will be able to use Typeform to create a dynamic form to manage employee IT ticket submissions. You will explore the different question templates and use free features to create a beautiful form that will streamline the helpdesk process. You will be able to use Typefo…
- Coursera
- 1 hour 15 minutes
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Technical Support for Software
This course is tailored for aspiring tech support specialists. This course is designed to deepen your understanding of common operating systems, streamline installation procedures, and equip you with robust troubleshooting techniques for software issues. Throughout this course, participants will ex…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Customer Service for Technical Support
This course is designed for aspiring IT professionals who are eager to excel in the dynamic field of technical support. No previous experience is necessary. This course is aimed at equipping participants with the essential skills and knowledge to navigate the complexities of customer service, opera…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Networking & Security Technical Support
This course is designed for aspiring IT professionals, network administrators, and cybersecurity enthusiasts. The course aims to equip learners with the skills necessary to effectively troubleshoot network connectivity issues and to understand the critical nature of cybersecurity in today's digital…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Technical Support Career Introduction
This course is designed to equip aspiring tech support professionals with the knowledge, skills, and strategies needed to thrive in the fast-paced world of technical support. This course is perfect for individuals looking to start a career in tech support or seasoned professionals aiming to refine…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Dell
Dell Technologies Technical Support for Hardware
This course is designed to provide aspiring IT professionals with a comprehensive understanding of hardware device components and the skills needed to troubleshoot common hardware issues in both client and enterprise environments. This course will equip learners with the knowledge to confidently ap…
- Coursera
- Self-paced
- Paid · free trial
- Paid certificate
Coursera
Support & Reporting
In this course, you will develop skills for collecting feedback, generating reports, building dashboards, and providing technical support to Confluence users. You will explore feedback collection, report basics, problem solving, technical assistance, data analysis, dashboard creation, and report ge…
- Coursera
- 2 weeks, 6 hours per week
- Self-paced
- Paid · free trial
- Paid certificate
Packt
Learn Technical Support and Help Desk Skills
In this course, you'll gain essential IT support and help desk skills through real-world examples. Learn to troubleshoot common technical issues, from operating system problems to network and security challenges, and get hands-on experience with key tools used in IT support. This course provides ha…
- Coursera
- 7.5 hours
- Self-paced
- Paid · free trial
- Paid certificate