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Learn Technical Support online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.
IBM
Build the job-ready skills to install and set up an operating system, plus gain essential understanding of hardware components, including the motherboard, CPU, hard drives, and more.
Google
In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT th…
IBM
Gain the daily work skills and knowledge you’ll need for IT Technical Support career success. This course, part of the IBM Technical Support Professional Certificate, is designed for beginners with no prior IT experience or formal degree.
IBM
Build an essential understanding of cybersecurity and how to address common security threats and reduce risks.
IBM
In this IBM course, you will apply the knowledge gained from the IT Support Professional Certificate to realistic situations. This capstone course leads you through a series of technical support case studies that require hands-on work to resolve. Upon completing this course, you’ll gain an enriched…
IBM
Build key IT support skills in software, programming , web browsers, artificial intelligence, cloud computing, and databases employers need.
IBM
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is…
IBM
This course focuses on the foundational concepts common to all operating systems and the unique aspects of Windows, Linux, and macOS.
Amazon Web Services
As a cloud consultant, you might be working with companies of various sizes. Based on a company’s unique business needs, you might be responsible for evaluating their existing business solutions and offering more efficient cloud resources. In this course, you'll understand the types of services ava…
IBM
Build the job-ready IT and non-technical IT skills in just six weeks. Plus, gain practical experience you can discuss in the interviews. No prior IT experience is required.
IBM
This Capstone course provides a series of case studies for demonstrating skills to perform in a Technical Support role. It also includes a practice exam to help you prepare for the CompTIA IT Fundamentals (Tech+) Certification Exam.
IBM
Ready to dive into the world of hardware and operating systems? This beginner-friendly course builds essential entry-level skills needed for roles in IT support, networking, cybersecurity, and software development. During this course, you’ll explore core computing concepts and the four functions of…
Johns Hopkins University
Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical dev…
Johns Hopkins University
This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals,…
IBM
Skill up for the CompTIA Core 2 Certification exam! This course gives aspiring IT support professionals, helpdesk professionals, and system administrators essential skills for this career-launching certification and a job in IT support, networking, and system management. During this course, you’ll…
Google Cloud
This is a self-paced lab that takes place in the Google Cloud console. In this lab, you will explore leveraging Cloud Error Reporting to understand the error reports of an application and application issues.
Amazon Web Services
As a cloud consultant, you'll be working with companies of various sizes. Based on a company’s unique business needs, you might be responsible for evaluating their existing business solutions and offering more efficient cloud resources. In this course, you'll understand the types of services availa…
IBM
This is course is designed to provide existing AIX admins with an introduction to and an understanding of the basics of Linux system administration. This course is a valuable tool for system administrators and other technical support personnel who are already well versed in AIX and must now deal wi…
