Microsoft
Managing estimation and sales process using Dynamics 365 Project Operations
Learn about managing estimation and sales process.
- Microsoft Learn
- 1 hour
- Self-paced
- Free course
- Free badge
- Intermediate
Free online
Marketing courses 3,720
Learn Marketing online: university courses, full YouTube courses, and courses with free certificates, from the IITs, MIT, Harvard, Google, Microsoft and more.
Explore subjects
Marketing topics
More in Business
Microsoft
Set up and manage Dynamics 365 Customer Insights - Journeys
Are you interested in marketing applications? This module explains how to sign up for a free trial or purchase Dynamics 365 Customer Insights - Journeys. It also explains how to set up and manage your Customer Insights - Journeys environment.
- Microsoft Learn
- 45 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Design the Dynamics 365 deployment
Explore Dynamics 365 customization, focusing on user needs, problem evaluation from multiple perspectives, and successful solution design.
- Microsoft Learn
- 1.5 hours
- Self-paced
- Free course
- Free badge
- Beginner
Microsoft
Close deals using AI agents in Dynamics 365 Sales
Configure AI agents in Dynamics 365 Sales to research opportunities and accelerate deal closure. Set up the Sales Opportunity Agent to identify risks and highlight key opportunities, and configure the Sales Close Agent to autonomously engage customers and drive transactions to completion.
- Microsoft Learn
- 55 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Send Dynamics 365 Customer Voice surveys
Learn about the various methods that Dynamics 365 Customer Voice provides to help you send powerful surveys to capture feedback from customers and employees.
- Microsoft Learn
- 1.5 hours
- Self-paced
- Free course
- Free badge
- Beginner
Microsoft
Create sales documents in Dynamics 365 Business Central
Learn how to configure Sales and Receivables setup, set up cash receipt journals, and create sales documents like quotes, orders, and invoices in Dynamics 365 Business Central.
- Microsoft Learn
- 2 hours
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Sync and fulfill Shopify sales orders in Dynamics 365 Business Central
Discover how to synchronize and fulfill sales orders between Dynamics 365 Business Central and Shopify, including shipment syncing and gift card usage.
- Microsoft Learn
- 55 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Predict late payments for sales documents in Dynamics 365 Business Central
Do you want to know how the Late Payment Prediction extension can help reduce outstanding receivables and refine your collections strategy by predicting whether sales invoices will be paid on time? This module explains how this extension works, how it's set up, and how to build your own model.
- Microsoft Learn
- 40 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Introduction to Dynamics 365 Commerce
Microsoft Dynamics 365 Commerce unifies back-office, in-store, and digital experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.
- Microsoft Learn
- 1 hour
- Self-paced
- Free course
- Free badge
- Beginner
Microsoft
Explore Dynamics 365 Customer Insights - Journeys
To refine a draft, you can adjust the tone or length of the response. For example, you can ask Copilot in Outlook to make the email more formal or casual, or to make it longer or shorter.
- Microsoft Learn
- 45 minutes
- Self-paced
- Free course
- Free badge
- Beginner
Microsoft
Deploy and configure Sales Agent in Microsoft Copilot
Learn how to deploy, configure, customize, and extend Sales Agent in Microsoft Copilot.
- Microsoft Learn
- 1 hour
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Analyze sales performance using AI, forecasting, and dashboards in Dynamics 365 Sales
Configure analytics and forecasting in Dynamics 365 Sales to gain visibility into pipeline health and revenue performance. Configure the Sales Research Agent for natural-language data analysis, build and manage forecasts with predictive AI, and explore dashboards, reporting, and goal tracking tools.
- Microsoft Learn
- 55 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
Explore Dynamics 365 Sales
This module introduces learners to Dynamics 365 Sales focusing on managing leads, lead qualification, opportunities and sales orders as part of the standard sales lifecycle.
- Microsoft Learn
- 1 hour
- Self-paced
- Free course
- Free badge
- Beginner
Microsoft
Process sales orders with Dynamics 365 Sales
You might sell different items using different processes. However, you must set up at least one sales process in Microsoft Dynamics 365 Sales. But you can set up other processes to match how your business works. Use sales order processing to automate your organization. Create and manage orders and…
- Microsoft Learn
- 50 minutes
- Self-paced
- Free course
- Free badge
- Intermediate
Microsoft
AI for Sales Professionals
Transform your sales process with AI. This practical course equips sales professionals with the knowledge and tools to leverage artificial intelligence for prospecting, personalization, forecasting, and closing. Learn how to use AI to boost efficiency, deepen customer insights, and win more deals.
- edX
- Self-paced
- Free to audit
- Paid certificate
- Intermediate
Microsoft
Set up and configure Dynamics 365 Sales
Learn how to configure Dynamics 365 Sales for your organization—including AI-powered features like Copilot, predictive scoring, conversational intelligence, and AI agents. Explore the Dynamics 365 AI Hub to set up prerequisites, manage agents, and monitor performance so your sellers can prioritize…
- Microsoft Learn
- 1.5 hours
- Self-paced
- Free course
- Free badge
- Beginner
Tsinghua University
神经光子学
"Neurophotonics" is a cutting-edge interdisciplinary subject driven by the upsurge of "brain projects" in various countries around the world. However, there are currently few relevant monographs or courses in the world that provide a systematic introduction to this topic, making it difficult to mee…
- edX
- Self-paced
- Free to audit
- Paid certificate
- Advanced
Microsoft
Create customer surveys with Dynamics 365 Customer Voice
Obtaining customer feedback can help you make better business decisions. In this module, you get started with creating surveys.
- Microsoft Learn
- 1 hour
- Self-paced
- Free course
- Free badge
- Beginner
Microsoft
Explore lead qualification in Dynamics 365
Learn how to use Dynamics 365 Sales to qualify leads, prioritize prospects with AI, and convert leads into opportunities using the Sales Qualification Agent, work list, sequences, and LinkedIn Sales Navigator.
- Microsoft Learn
- 1.5 hours
- Self-paced
- Free course
- Free badge
- Beginner
Microsoft
Process sales and purchases in foreign currencies in Dynamics 365 Business Central
Do you need to use foreign currencies with sales and purchase documents? If so, then this module is for you. This module focuses on how you can create and post sales and purchase documents in foreign currencies. It also demonstrates how to analyze customer and vendor ledger entries in foreign curre…
- Microsoft Learn
- 35 minutes
- Self-paced
- Free course
- Free badge
- Intermediate